Front Office Supervisor - Embassy Suites by Hilton Orlando Airport

Guest Services, Operations, and Front Office

Embassy Suites Orlando Airport is looking for their next Front Office Supervisor to join the Front Office Team! With 174 suites, this hotel is two miles from Orlando International Airport, and walking distance from nearby offices, dining, and shopping venues. Orlando theme parks are just 30 minutes from our door. All guests enjoy free airport shuttle, free made-to-order breakfast buffet and daily drinks and snacks at our complimentary Evening Reception.

The ideal candidate will have Front Office supervisory experience or Guest Service Agent experience, ONQ PMS System knowledge is required and will have full availability to work the ever-changing schedule of hospitality. This is a fantastic opportunity for those seeking to grow in their hospitality career.

Shift Pattern : Mainly PM shifts 3pm - 11.30PM, but needs to have flexibility for some morning and overnight shifts, if needed. Weekends and Holidays availability is required.

Pay Rate : $18.50 per hour, plus monthly upsell commission incentives.

The Benefits :

We support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including :

• Go Hilton travel program : 100 nights of discounted travel
• Access to your pay when you need it through DailyPay
• Hilton Shares : Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!
• Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents
• Debt-Free Education : Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including : college degrees and professional certifications
• Flexible shifts and days off
• Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care
• Mental health resources including free counseling through our Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• 401K plan and company match to help save for your retirement
• Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values :

In addition, we look for the demonstration of the following key attributes :

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.