Mail Clerk

Mail Clerk Opportunity

Do you want to join an organization that invests in you as a Mail Clerk? At Parallon, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years. Parallon offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include comprehensive medical coverage, additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans, auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance, and more. Free counseling services and resources for emotional, physical and financial wellbeing, 401(k) plan with a 100% match on 3% to 9% of pay, employee stock purchase plan, family support through fertility and family building benefits, referral services for child, elder and pet care, consumer discounts, retirement readiness, rollover assistance services, preferred banking partnerships, education assistance, colleague recognition program, time away from work program, and employee health assistance fund.

You contribute to our success. Every role has an impact on our patients' lives and you have the opportunity to make a difference. We are looking for a dedicated Mail Clerk like you to be a part of our team. The Mail Clerk routes letters in reply to correspondence concerning such items as requests, EOBs, insurance claims, additional information, incorrect billing, unsatisfactory service, or to request information. Enters an acknowledgement of the receipt of this information in the notes section of each account record along with any pertinent details.

In this role you will :

• Routes correspondence to the correct department for reply
• Performs filing of correspondence sent, received, or requiring further action
• Enters a notation on each record of the receipt of the correspondence, along with other pertinent information, as necessary
• Comprehensive understanding of FDCPA and state specific laws related to third party collections / Will be trained with collectors
• Understanding of the E-Oscar tool to respond to FCRA disputes
• Must achieve passing score in training class for FDCPA test to move forward in position

Qualifications : Minimum one-year related experience preferred, preferably in healthcare.

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities. HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

We are a family of 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Mail Clerk opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.