Senior Quality Engineer

iAutomation

9 Forge Parkway

Franklin Town, MA 02038, USA

Description

iAutomation, a full-service automation company developing robotic solutions and offering design, engineering, and integration (DE&I) services, product support, and production services, has an immediate opening for a Senior Quality Engineer in Franklin, Massachusetts

The Senior Quality Engineer serves as the primary Quality contact for iAutomation's top and strategic customers, handling customer-driven actions & requests, and providing Quality Engineering support.

• Conduct and complete Product Verification Reports (PVR), including customer PPAPs, for new production introductions (NPI) and customer engineering changes.
• Investigate product complaints and reported quality issues using PDCA and 8D methodologies to ensure resolution aligns with company guidelines, external regulations, and customer expectations.
• Ensure compliance with ISO 9001 standard requirements.
• Maintain the Corrective and Preventative Action (CAPA) process, ensuring Root Cause Analysis (RCA) and effective solutions are implemented for internal, external, and regulatory findings.
• Monitor and ensure the effectiveness and timely resolution of Supplier Corrective Action Reports (SCAR).
• Use and create problem logs to identify recurring issues, report them to management and product development teams, and drive continuous improvement.
• Manage the customer quality action list to analyze data and support continuous improvement initiatives.
• Implement inspection, testing, and evaluation methods to assess product reliability.
• Collaborate with Department Managers to maintain, create, and revise QMS documentation to uphold ISO 9001 registration.
• Work in accordance with deadlines and priorities for delivery and customer-driven actions.
• Conduct internal audits in accordance with ISO 9001 : 2015 standards.
• Support customer compliance requests for regulatory standards such as RoHS and REACH.
• Participate in MRB meetings and product disposition decisions.
• Assist Quality Management in tracking, documenting, and reporting quality metrics to meet organizational goals related to quality, CSR, environmental, and health & safety KPIs.
• Provide cross-functional Quality Engineering support across all iAutomation facilities as needed.

Education and Experience

Requires a Bachelor's degree in Engineering (mechanical, chemical, or industrial) and 3-5 years of professional experience in Quality Engineering.

Note : Principals only – No third-party recruiters. iAutomation does not provide employment sponsorship.

iAutomation supports equal opportunity employment and diversity.

Preferred Qualifications

Bachelor's degree or higher.

Required Experience

Equal Opportunity Employer

This employer is required to notify all applicants of their rights under federal employment laws. For more information, please review the "Know Your Rights" notice from the Department of Labor.

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