Retail Office Manager

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

Retail Office Manager

Job Summary

Provide administrative support to the general managers operations managers other personnel on site as well as oversee the office administration and provide support as needed. Employee will serve as a liaison between client contacts and vendors.

Estimated total compensation for this position:

$22.00 - $25.00 per hour

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicants education experience skills abilities geographic location internal equity and alignment with market data .

Expected Schedule: Monday - Friday 8: 00 am - 5:00 pm

Job Responsibilities

Administrative Support

• Track vacation sick time and personal days for property employees.
• Assist employees with benefit enrollment packages annual reviews and audit deadlines as necessary.
• Organize and review new hire paperwork for property employees.
• Prepare insurance claim forms and transmit to proper department as needed.
• Update tenant and vendor certificates of insurance.
• General filing.
• Oversee incoming and outgoing packages courier faxes work order escalation notices and ensure courtesy call backs for on-going tenant issues.
• Prepare conference call minutes staff meeting minutes etc.
• Order maintain and manage office contracts (supplies copier commissary supplies etc.).

Operations

• Manage workers compensation claim packages and files.
• Assist Operations Department as needed in ensuring building inspections are license renewals occur on time.
• Prepare contracts for vendors and assist in the RFP process.
• Track contractors Certificates of Insurance.
• Track legal correspondence and leases.
• Assist in preparation of construction updates and agreements.
• Review security reports for accuracy.
• Update property emergency manuals.
• Manage tenant communications including tenant move-in orientation and tenant move-out process.

Accounting

• Prepare bi-weekly payroll.
• Assist with Accounting deadlines and projects.
• Accounts Receivable-enter cash receipts and enter billing adjustments.
• Accounts Payable-enter invoices ensure proper supporting documentation for invoices.
• Collection of Sales Reports

Skills and Knowledge

• Time management ability to manage time well and be self-motivated without direct supervision.
• Communication - Able to provide ongoing input to mall team through thoughtful and detailed information.
• Teamwork - Able to work in a team atmosphere providing support to other departments as necessary.
• Organization - Ability to maintain an organized workspace/office and have the skills necessary to keep an easily understood filing system.
• Customer Service - Has the interpersonal skills to provide good service to customers contractors vendors and clients. Has friendly and helpful attitude.
• Ability to multi-task working within a team structure and independently.

Education/training High School Diploma Associate degree or higher preferred

Years of relevant experience 0-2 years practical experience. Office experience or previous retail support experience preferred

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

If this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness so we offer a supportive culture and comprehensive benefits package that prioritizes mental physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.