Senior Manager, Specialty Compliance and Ethics - IP Escalations

Senior Manager, Specialty Compliance And Ethics (IP Escalations)

The Senior Manager, Specialty Compliance And Ethics (IP Escalations) leads Walmart's global intellectual property escalation operations across ecommerce platforms. The right person in this role manages the resolution of high-sensitivity intellectual property escalations involving internal and external stakeholders, ensuring timely, accurate, and effective handling. This person will oversee hybrid teams and drive strategic improvements in enforcement systems, stakeholder engagement, and compliance alignment, prioritizing operational integrity and brand protection in a highly visibility and high impact space.

About the team... We are a global team of intellectual property and brand protection professionals committed to safeguarding customer trust and marketplace integrity. Our work spans enforcement strategy, policy alignment, and operational execution. We partner closely with Legal, Product, Engineering, and international stakeholders to ensure Walmart's IP controls are effective, scalable, and responsive to evolving risks. The team values critical thinking, ownership, and a shared commitment to customer trust.

What you'll do...

• Lead global IP escalation operations, triaging high-sensitivity issues and applying sound judgment in complex, sensitive cases.
• Communicate with brands and senior stakeholders, driving resolution and closing the loop on escalations.
• Strengthen enforcement systems and SOPs through cross-functional collaboration.
• Monitor trends and risk signals to ensure timely, risk-aligned escalation.
• Manage internal and outsourced teams executing escalation workflows.
• Surface insights from global escalations to inform strategy and improve system effectiveness.

What you'll bring...

Minimum Qualifications : Bachelor's degree in Business, Human Resources, or related field and 4 years' experience in compliance, ethics, legal, project management, or related area OR 6 years' experience in compliance, ethics, legal, project management, or related area. 2 years' supervisory experience. 3 years' experience using intermediate functionality of Microsoft Office.

Preferred Qualifications : Masters : Business Administration Project Management - Project Management Professional - Certification

Primary Location : 811 Excellence Dr, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.