Retail Lead (Full Time)

The Retail Lead is responsible for leading the interaction with customers and providing excellent customer service. Acts as a sales leader by possessing cannabis product knowledge, providing product recommendations, and processing sales transactions to meet or exceed the companys sales and profitability goals.

Responsibilities & Duties

• Provide friendly, knowledgeable, and compassionate customer service, lead team in same.
• Educate customers on the brand, product options, and regulatory compliance.
• Ensure transactions are processed accurately and efficiently using a computerized system; provide training to staff as needed.
• Act as sales leader to meet or exceed the companys sales goals by using Insa sales standards, models sales behaviors for team.
• Protect the stability and reputation of the stores by complying with state regulations and company policies and follow operational procedures as outlined, lead team in same.
• Execute daily communication with store team to review sales performance, sales goals, current promotions, and any pertinent company directives or information.
• Authorize facility access for employees, customers, and visitors by checking IDs, providing escorts, and completing and retaining applicable records while maintaining the customer experience.
• Ensure order fulfillment and restocking happens when needed.
• Assist with training and development for team members.
• Accommodate a flexible schedule, including nights, weekends, and holidays.
• Ensure compliance with Company SOPs and state regulations
• Ensure the work area is kept in clean and safe condition.
• Champion a safe work environment by modeling safety procedures, wearing appropriate PPE, and reporting injuries, near misses, and hazards to management.
• Behave in a manner that is positive, productive, cooperative, and encourages teamwork.
• Perform other duties as assigned.

Qualifications & Skills

Competencies

Physical Requirements

Workplace Environment

Note : This job description is intended to provide a general overview of the position and does not encompass every task or responsibility that may be required.

Pay Range : $20.00 - $21.01

Insa is a multi-state employer, and this is the company-wide pay range. Offers will be provided in accordance with state-specific minimum wage guidelines.

We are one of thefastest growing privately owned cannabis companies on the east coast withvertically integrated, multi-state operations. We currently operate medical and adult use dispensaries where we create the best possible customer experience through our passion for what we do. Our culture stems from our core concept : We sell cannabis for real life and always have an open heart and mind to all.

We offer a generous paid time off package and a 401K with generous company match as well as fun perks such as employee discounts and free swag.

Come join us at Insa Cannabis, where we're in the business of making your day better!

Insa is an E-Verify participant. For more information click on the links below :

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