Field Engineer in Madison, MS

Join to apply for the Field Engineer in Madison, MS role at Think Anew

3 days ago Be among the first 25 applicants

Join to apply for the Field Engineer in Madison, MS role at Think Anew

Get AI-powered advice on this job and more exclusive features.

JOB SUMMARY

The Field Engineer establishes and maintains network performance by building configurations and connections; troubleshooting network problems. They are the face of our company and Field Engineers are expected to provide exceptional Customer Service while onsite.

Job Description

JOB SUMMARY

The Field Engineer establishes and maintains network performance by building configurations and connections; troubleshooting network problems. They are the face of our company and Field Engineers are expected to provide exceptional Customer Service while onsite.

NOTE : THIS POSITION IS LOCATED IN FLOWOOD, MS

JOB DUTIES :

• Establishes networking environment by designing system configuration; directing system installation; defining, documenting, and enforcing system standards.
• Installing, removing, or swapping equipment
• Work onsite at client location to implement voice and network equipment.
• Maximizes network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network architects on network optimization.
• Secures network system by establishing and enforcing policies; defining and monitoring access.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Accomplishes information systems and organization mission by completing related results as needed.
• Reporting network operational status by gathering, prioritizing information; managing projects.
• Assist with Disaster Recovery operations
• Work in a 24 / 7 shift environment
• Work as a member of the team, cooperate and assist other members.
• Acts as technical liaison between clients, customers and vendors to resolve issues
• Provide one on one application support as needed
• Act as helpdesk escalation point by providing technical support via telephone and remote access
• Essential duties for this position include but not limited to the following : able to stand or walk for long periods of time. Safely lift and / or move up to seventy (70) pounds on occasions as well frequently walk, sit, and perform functions with each hand and arm. Ability to climb ladders, stoop, bend and reach for extended periods of time.

SKILLS AND QUALIFICATIONS :

TRAVEL : Up to 50-80% travel

PREFFERED CERTIFICATIONS :

Company Description

Think Anew is a Managed Services company serving Long Term Care and Senior Living organizations. Our solutions include, but are not limited to telecom solutions, data migrations, security solutions, cloud hosting, and backup / disaster recovery services. Our help desk team of engineers support our solutions 24 / 7 / 365.

Do you have a love and passion for technology? Do you want to join a team of bright technology enthusiasts? Are you looking to grow in a career? If so, visit www.ThinkAnew.com and submit your resume. With us, your future is bright!

Think Anew is a Managed Services company serving Long Term Care and Senior Living organizations. Our solutions include, but are not limited to telecom solutions, data migrations, security solutions, cloud hosting, and backup / disaster recovery services. Our help desk team of engineers support our solutions 24 / 7 / 365. Do you have a love and passion for technology? Do you want to join a team of bright technology enthusiasts? Are you looking to grow in a career? If so, visit www.ThinkAnew.com and submit your resume. With us, your future is bright!

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Engineering and Information Technology

Industries

IT Services and IT Consulting

Referrals increase your chances of interviewing at Think Anew by 2x

Sign in to set job alerts for "Field Engineer" roles.

Jackson, MS $63,200.00-$83,025.00 2 weeks ago

Technical / Field Service Technician - Mississippi Area

Technical / Field Service Technician - Northern Texas Area

Field Installation Technician (Jackson, MS)

Manufacturing Electrical Project Engineer

Jackson, MS $36,000.00-$50,000.00 1 week ago

Field Service Technician (Banking Equipment)

Critical Infrastructure Mechanical Engineer, Field Engineering

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

J-18808-Ljbffr