Patient Service Representative
HOPCo | Healthcare Outcomes Performance CompanyWest Chester, PA, US29 days ago
Job type
- Full-time
Job descriptionPromptly greets and acknowledges patients. Informs MAs and Providers of the patient's arrival. Answers all incoming calls in a timely manner and accurately supplies requested information to callers; relays written or verbal messages as needed. Instructs patients in completion of medical history and other patient information forms and makes any necessary corrections to the patient's account as needed. Obtains accurate and complete demographic and insurance information from patients and collects required financial contract / consent form(s), as well as reviews patients and guarantors' information assuring all necessary documents are populated, completed, and signed correctly. Ensures all required authorizations and / or referrals are attached to patient appointments for that date of service. Identifies and collects co-payments, co-insurances, and past-due account balances. Explains financial requirements to the patient in response to patient questions on billing and insurance matters; refers questions regarding more complex insurance / benefits questions to the Practice Billing Department. Evaluates patient financial status and establishes payment plans as needed based upon authority levels. Accurately completes and interprets insurance and benefits verification. Notifies patients, designated family member(s), physicians, and / or supervisors of network insurance coverage issues that may result in coverage reduction. Scans all new or updated patient information into the EMR system (including but not limited to photo ID, insurance cards, referrals, and patient paperwork). Schedules follow-up appointments and notifies patient if service requires an authorization or referral, and sends the request to PCP in a timely manner. Records all record requests in the system and reviews HIPAA requirements and patient Medical Record Request form prior to the release of patient information to any person other than the verified patient. Communicates with patients in the lobby if physician or provider is running behind schedule. Reviews and prepares charts for the following day according to the practice schedule. Maintains a secure and accurate cash drawer, daily balances the cash drawer, and closing batch. Protects patients' rights by maintaining the confidentiality of personal and financial information; maintains patient confidentiality consistent with HIPAA requirements. Maintains a clean and organized front office workspace. High school diploma / GED or equivalent working knowledge experience preferred. Minimum of one-two years of patient registration / front office experience in a medical or healthcare setting. Requires knowledge of insurance rules and regulations, medical terminology, and computer scheduling systems. Athena or another Electronic Medical Records experience is highly preferred. Must be able to communicate effectively with physicians, staff members, patients, and the public and be capable of establishing good working relationships with both internal and external stakeholders. Previous experience in collecting money is preferred. Knowledge of insurance rules and regulations including eligibility and referral requirements. Skill in customer service.
Patient Service Representative
Join our team at Premier!
Title : Patient Service Representative
Location : West Chester, PA
Schedule : 7 : 00am-3 : 30pm (Opener), 8 : 00am-4 : 30pm (Closer)
About Us : Premier is a leading orthopedic practice committed to diagnosing and treating a wide range of orthopedic injuries and conditions. We operate in over 50 locations and have more than 70 physicians dedicated to providing exceptional care across the Greater Philadelphia area. With a team of nearly 1,000 employees, we thrive in a supportive environment that prioritizes collaboration and patient satisfaction.
What We Offer :
- Comprehensive benefits, including medical, vision, and dental plans, 100% employer-paid life insurance, and a 401(k) match.
- Generous sick, and vacation time.
- Flexible work hours.
- Excellent opportunities for growth and advancement.
- Employee referral reward program.
Essential Functions :
Qualifications :
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.
Create a job alert for this search
Patient Service Representative • West Chester, PA, US
Related jobs
A company is looking for a Healthcare Customer Service Representative working remotely.Key Responsibilities Recommend upgrades to health plans based on product and brand knowledge Conduct resear...Show moreLast updated: 7 hours ago
Children's Dental Surgery is seeking a motivated Patient Services Representative to join our close-knit team in providing top-notch dental care to our patients.
As a Patient Services Representative,...Show moreLast updated: 30+ days ago A company is looking for a Senior Patient Account Representative.Key Responsibilities Manage patient scheduling, registration, charge entry, billing, collections, coding, follow-up, payment posti...Show moreLast updated: 30+ days ago A company is looking for a Pharmacy Member Services Representative to support members of the Prescription Plan.Key Responsibilities Perform patient outreach and education, manage data entry, and ...Show moreLast updated: 2 days ago 
Patient Service Representative.Premier is a leading orthopedic practice committed to diagnosing and treating a wide range of orthopedic injuries and conditions.
We operate in over 50 locations and h...Show moreLast updated: 30+ days ago
Could you be our next Patient Services Rep for Internal Medicine in Broomall, PA?.Why work as a Patient Services Rep with Main Line Health?.
Be an Integral Member of our Organization! As a PSR, you ...Show moreLast updated: 30+ days ago
Great small business work environment.Paid time off, health insurance, dental insurance, retirement benefit, and more!.American Family Care (AFC) is one of the largest primary and urgent care compa...Show moreLast updated: 8 days ago
Patient Service Representative.For more than 52 years, the medical experts of BMMSA have been providing personalized care to patients in the Philadelphia region.
Our patients have seamless access to...Show moreLast updated: 30+ days ago
Patient Service Representative (PSR) Job.At Axia Women's Health, recognized as a Great Place to Work for the 4th year in a row, our vision is to lead the way in improving women's health.At the core...Show moreLast updated: 30+ days ago A company is looking for an Ambulatory Services Representative 2 for the Oral Surgery Call Center.Key Responsibilities Coordinate patient access functions including registration, appointment sche...Show moreLast updated: 30+ days ago A company is looking for a Member Service Representative to join their remote call center team.Key Responsibilities Handle a minimum of 50 calls per day, providing exceptional customer service to...Show moreLast updated: 30+ days ago 
Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility – work around your schedule Lifesaving medical technology The Cardiac ...Show moreLast updated: 30+ days ago
Patient First is accepting applications for Medical Assistant in theEast Norriton, PA area.Patient First provides a friendly work environment that promotes a team-oriented philosophy.The responsibi...Show moreLast updated: 30+ days ago
Patient Services Representative.Enhances clinicians’ effectiveness by providing information management support, which includes answering and triaging phone calls, scheduling patients visits, verify...Show moreLast updated: 30+ days ago A company is looking for a Patient Service Representative who provides exceptional customer service and addresses patient needs efficiently.
Key Responsibilities Answers calls and emails promptly,...Show moreLast updated: 30+ days ago A company is looking for a Customer Service Support Representative for Patient Billing Customer Service.Key Responsibilities Answer 80+ inbound calls per day from patients, doctor's offices, and ...Show moreLast updated: 30+ days ago A company is looking for a Healthcare Customer Service Rep.Key Responsibilities Make outbound calls to patients, members, and customers for scheduling and surveys Assist patients with benefits a...Show moreLast updated: 30+ days ago
- Promoted
- New!
Tennessee Healthcare Customer Service Representative
VirtualVocationsNewark, Delaware, United StatesFull-time
- Promoted
Patient Services Representative
Chord Specialty Dental PartnersMalvern, PA, USFull-time
- Promoted
Senior Patient Account Representative
VirtualVocationsNewark, Delaware, United StatesFull-time
- Promoted
Pharmacy Member Services Representative
VirtualVocationsNewark, Delaware, United StatesFull-time
- Promoted
Patient Service Representative
Premier Orthopaedics & Sports MedicineKing Of Prussia, PA, USFull-time
- Promoted
Patient Services Representative
Main Line HealthBroomall, PA, United StatesFull-time +1
- Promoted
Patient Service Representative
American Family CareSouderton, PA, USFull-time
- Promoted
Patient Service Representative
Bryn Mawr Medical Specialists AssociationBryn Mawr, PA, USFull-time
- Promoted
Patient Service Representative (PSR)
Axia Women's HealthWest Chester, PA, USFull-time
- Promoted
Ambulatory Services Representative
VirtualVocationsNewark, Delaware, United StatesFull-time
- Promoted
Member Service Representative
VirtualVocationsNewark, Delaware, United StatesFull-time
- Promoted
Patient Service Representative
Monster jobsNew Britain, PA, USPatient Service Representative
ZOLL LifeVestReading, PA, USFull-time
Quick Apply
- Promoted
Patient Service Representative
Patient FirstEast Norriton, PA, USFull-time
Patient Services Representative
Good Shepherd Rehabilitation NetworkTelford, Pennsylvania, United States, 18969Full-time
- Promoted
Patient Service Representative
VirtualVocationsNewark, Delaware, United StatesFull-time
- Promoted
Patient Billing Customer Service Rep
VirtualVocationsNewark, Delaware, United StatesFull-time
- Promoted
Healthcare Customer Service Representative
VirtualVocationsNewark, Delaware, United StatesFull-time