Patient Care Coordinator

Job Description

Job Description

Description :

Up to 40 Hour Per Week. Start at $18.00 an hour and increased to $19.00 after 90 days

Join Our Dynamic Call Center Team as a Patient Care Coordinator!

Our growing Ophthalmology practice is seeking an upbeat and ambitious Patient Care Coordinator to join our busy call center. You will be the first point of contact for our patients, ensuring a seamless and positive experience from the initial phone call to appointment scheduling and beyond.

Your Impact :

• Be the Voice of Our Practice : Answer all incoming calls with a warm and professional demeanor, providing outstanding customer service.
• Masterful Appointment Management : Efficiently schedule, reschedule, and cancel appointments, ensuring accurate and timely service.
• Patient Advocate & Problem Solver : Address patient inquiries, verify insurance eligibility, and manage referrals with precision and care.
• Organization & Accuracy : Maintain patient files, ensure accurate data entry, and keep our systems up-to-date.
• Proactive Patient Communication : Call patients to remind them of upcoming appointments and ensure they have all the necessary information.
• Team Collaboration : Maintain positive relationships with physicians, office, and clinical staff.

What You'll Bring / Requirements :

Bonus Points :

Details :

We thrive on : Care for our patients and team, effective Collaboration , and a commitment to Elevate .

Refocus is an equal opportunity employer and we value diversity.

Requirements :