Community and Member Engagement Specialist

ORGANIZATIONAL BACKGROUND A partnership of respected, proven community leaders, Northeast Health Partners, LLC (NHP) unites physical health and behavioral health providers to serve the communities we live and work in.

We ensure a full-spectrum of high quality, whole-person care.  Promoting member education, preventive services, care coordination, and evidence-based treatments are core to our mission.

NHP partners include Centennial Mental Health Center, North Range Behavioral Health, Salud Family Health Centers, and Sunrise Community Health.  NHP is the Regional Accountable Entity (RAE) designated to provide high quality physical and behavioral health services to Health First Colorado (Medicaid) Members in Region 2, comprised of 10 counties in northeastern Colorado.   POSITION SUMMARY The Community Engagement Specialist is responsible for developing and implementing strategies to foster strong relationships between NHP and the communities it serves in Region 2, comprised of 10 counties in northeastern Colorado.  This role involves promoting outreach initiatives, organizing events, and facilitating communication to enhance community involvement and support for the organization.   DUTIES PERFORMED Outreach and Engagement :

• Build and maintain relationships with community members, organizations, and local leaders.
• Identify community needs and opportunities for collaboration.
• Develop and execute outreach plans to increase awareness of programs and services.

Program Development :

Collaborate with internal teams to design community-focused initiatives.

Organize and coordinate events that bring together community members, stakeholders, and organizational leaders to promote collaboration and understanding.

Collect and analyze feedback to improve community engagement efforts.

Communication :

Create promotional materials, newsletters, and social media content to communicate with the community.

Serve as a point of contact for community inquiries and concerns.

Serve as a liaison between the organization and the community, ensuring transparent communication and active participation in our programs and initiatives.

Represent the organization at community meetings and events.

Reporting and Evaluation :

Monitor and evaluate the effectiveness of engagement strategies.

Prepare reports and presentations for stakeholders on engagement activities and outcomes.

Recommend improvements based on community feedback and engagement trends.   KNOWLEDGE / SKILLS / ABILITIES Education / Credentials / Experience :

Bachelor’s degree from an accredited college or university in Public Health, Public Administration, Healthcare Administration, Healthcare, or other closely related field.  Master’s degree preferred.

Bachelor’s Degree, applicant must have 3 years’ experience in areas identified below.  Masters’ Degree must have 1 year experience in one or more of the following :

Fostering relationships with external stakeholders Developing health programs or interventions  Coordinating health program activities to achieve outcomes   Knowledge of : Federal, state and local regulations regarding delivery and documentation of healthcare services.

Organizational sensitivity regarding complex relationships with federal, state and local agencies, government entities.

Advanced computer programs, software applications, and data collection (e.g., Excel, Word, Outlook, project management software).   Skills / Abilities to :

Experience in project management, event planning, or related fields.

Familiarity with data analysis and reporting tools.

Knowledge of local community resources and networks.

Proficiency in social media platforms and content creation tools.

Passion for community development and a commitment to inclusivity.

Ability to establish priorities, work independently, and proceed with objectives with limited supervision.

Work cooperatively and effectively with others.

Creative thinker with a passion for community development and social impact.

Flexibility to adjust strategies and approaches based on community feedback and changing circumstances.

Comfortability with leading member facing forums.

Sensitivity and understanding of diverse cultures and communities, fostering inclusivity in all engagement efforts.   WORKING CONDITIONS Work is primarily performed in a standard office environment; however, a hybrid work model may be offered, blending in-office and remote work opportunities based on organizational needs and job requirements.

Some meetings will occur at locations outside of the usual work location, including the use of conference and electronic meeting platforms (e.g., Zoom, GoToMeeting).

All positions require travel within the counties NHP serves.

This position may require occasional evening and weekend hours for events and meetings.

Flexibility and adaptability are essential to meet the needs of the community.   FUNCTIONAL ATTRIBUTES See following table for specific physical demands, mental functions, environmental conditions, and hazards associated with this position.

F UNCTIONAL A TTRIBUTES – JOB TITLE 2.

LIGHT - Physical demands are in excess of those of sedentary work.

Light work usually requires walking or standing to a significant degree.

Amount of Force to Move Objects :

Rarely – Up to 20 LBS ., and / or Frequently – Up to 10 LBS ., and / or Constantly – Negligible Amount Applicable : YES                   NO       X       A.

Lifting / Moving Level I.

P HYSICAL D EMANDS Frequency Key :

Seldom 1 Occasionally 2 Regularly 3 Often 4 0-15% of the time 16-45% of the time 46-75% of the time 76-100% of the time   F UNCTIONAL A TTRIBUTES – JOB TITLE   C.

Sensory Skill Leve l 1.

TALKING - Expressing or exchanging ideas by means of the spoken word.

Talking is important for activities in which workers must impart oral information to clients or the public and activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.

Frequency :

_ _3_ _ 2.

HEARING - Perceiving the nature of sounds.

Used for those activities that require ability to receive detailed information through oral communication and to make fine discriminations in sounds, such as when making fine adjustments on running engines.

Frequency :

_ _3_ _ 2.

TASTING / SMELLING - Distinguishing, with a degree of accuracy, differences or similarities in intensity or quality of flavors and / or odors or recognizing particular flavors and / or odors using the tongue and / or nose.

Frequency :

_ _3_ _ 2.

FEELING - Perceiving attributes of objects, such as size, shape, temperature, or texture, by touching with skin, particularly that of fingertips.

Frequency :

_ _3_ _ 2.

NEAR ACUITY - Clarity of vision at 20 inches or less.

Use when special and minute accuracy is demanded.

Frequency :

_ _3_ _ 2.

FAR ACUITY - Clarity of vision at 20 feet or more.

Use when visual efficiency in terms of far acuity is required in day and night / dark conditions.

Frequency :

_ _3_ _ 2.

DEPTH PERCEPTION - Three-dimensional vision.

Ability to judge distances and spatial relationships so as to see objects where and as they actually are.

Frequency :

_ _3_ _ 2.

FIELD OF VISION - Observing an area that can be seen up and down or right or left while eyes are fixed on a given point.

Use this factor when job performance requires seeing a large area while keeping eyes fixed.

Frequency :

_ _3_ _ 2.

COLOR VISION - Ability to identify and distinguish colors.

Frequency :

_ _3_ _ 2.

M ENTAL F UNCTIONS 1.

COMPARING - Judging the readily observable functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things.

Frequency :

_ _3_ _ 2.

COPYING - Transcribing, entering, or posting data.

Frequency :

_ _3_ _ 2.

COMPUTING - Performing arithmetic operations and reporting on and / or carrying out a prescribed action in relation to them.

Frequency :

_ _3_ _ 2.

COMPILING - Gathering, collating, or classifying information about data, people, or things.

Reporting and / or carrying out a prescribed action in relation to the evaluation are frequently involved.

Frequency :

_ _3_ _ 2.

ANALYZING - Examining and evaluating data.

Presenting alternative actions in relation to the evaluation is frequently involved.

Frequency :

_ _3_ _ 2.

COORDINATING - Determining time, place, and sequence of operations or action to be taken on the basis of analysis of data.

May include prioritizing multiple responsibilities and / or accomplishing them simultaneously.

Frequency :

_ _3_ _ 2.

SYNTHESIZING - To combine or integrate data to discover facts and / or develop knowledge or creative concepts and / or interpretations.

Frequency :

_ _3_ _ 2.

NEGOTIATING - Exchanging ideas, information, and opinions with others to formulate policies and programs and / or jointly arrive at decisions, conclusions, solutions, or solve disputes.

Frequency :

_ _3_ _ 2.

COMMUNICATING - Talking with, listening to, and / or signaling people to convey or exchange information; includes giving / receiving assignments and / or directions.

Frequency :

_ _3_ _ 2.

INSTRUCTING - Teaching subject matter to others or training others through explanation, demonstration, and supervised practice; or making recommendations on the basis of technical disciplines.

Frequency :

_ _3_ _ 2.

INTERPERSONAL SKILLS / BEHAVIORS - Dealing with individuals with a range of moods and behaviors in a tactful, congenial, personal manner so as not to alienate or antagonize them.

Frequency :

_ _3_ _ 2.

E NVIRONMENTAL C ONDITIONS & P HYSICAL S URROUNDINGS 1.

STANDARD OFFICE ENVIRONMENT - Involves sitting at a desk or other workstation.

Frequency :

_ _3_ _ 2.

EXTREME COLD - Exposure to non- weather-related cold temperatures.

Frequency :

_ _3_ _ 2.

EXTREME HEAT - Exposure to non- weather-related hot temperatures.

Frequency :

_ _3_ _ 2.

WEATHER - Exposure to hot, cold, wet, humid, or windy conditions caused by the weather.

Frequency :

_ _3_ _ 2.

WET AND / OR HUMID - Contact with water or other liquids; or exposure to non- weather-related humid conditions.

Frequency :

_ _3_ _ 2.

NOISE - Exposure to constant or intermittent sounds or a pitch or level sufficient to cause marked distraction or possible hearing loss.

Frequency :

_ _3_ _ 2.

VIBRATION - Exposure to a shaking object or surface.

This factor is rated important when vibration causes a strain on the body or extremities.

Frequency :

_ _3_ _ 2.

ATMOSPHERIC CONDITIONS - Exposure to conditions, such as fumes, noxious odors, dusts, mists, gases, and poor ventilation, that affects the respiratory system, eyes, or the skin.

Frequency :

_ _3_ _ 2.

CONFINED / RESTRICTED WORKING ENVIRONMENT - Work is performed in a closed or locked facility, providing safety and security for clients, inmates, or fellow workers.

Frequency :

_ _3_ _ 2.

H AZARDS 1.

Proximity to moving, mechanical parts.

Frequency :

_ _3_ _ 2.

Working in high, exposed places.

Frequency :

_ _3_ _ 2.

Exposure to electrical shock.

Frequency :

_ _3_ _ 2.

Exposure to radiant energy.

Frequency :

_ _3_ _ 2.

Working with explosives or firearms.

Frequency :

_ _3_ _ 2.

Exposure to toxic or caustic chemicals.

Frequency :

_ _3_ _ 2.

Driving / operating a vehicle, machinery, and / or equipment.

Frequency :

_ _3_ _ 2.

Control of others, i.e., seizing, holding, controlling, and / or otherwise subduing violent, assaultive, or physically threatening persons to defend oneself or prevent injury.

Frequency :

_ _3_ _ 2.