Talent.com
Technical Support Engineer

Technical Support Engineer

EchoStarElkhart, IN, United States
23 days ago
Job type
  • Full-time
Job description

Summary

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You’re the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.

Job Duties and Responsibilities

What You’ll Do :

You’ll visit customers’ homes, solve problems, and introduce them to smart home tech.

  • Install and service DISH equipment and smart home products in customers’ homes
  • Teach customers how to use their tech and offer additional services when helpful
  • Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team

What’s in it for You :

  • Career Growth : Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
  • Pay Increases : Automatic promotion after 6 months with a $1 / hour raise. Additional promotions with 5–10% pay increases based on performance
  • Bonus Potential : Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs—redeemable for travel, electronics, and more
  • Comprehensive Benefits : Paid training, time off,  Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
  • Exclusive Perks : Complimentary DISH TV ($114.99 / month), discounts on Sling TV ($5 / month), and Boost Mobile plans (starting at $15 / month), company-provided van, tools, and uniforms
  • Paid Training You’ll Get :

  • Clear, step-by-step guidance for installations and service
  • Smart home tech knowledge to support and educate customers
  • Best practices created by our most experienced techs
  • Skills, Experience and Requirements

    What You’ll Need :

  • Valid Driver’s License : Clean record required
  • Schedule Flexibility : Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
  • Physical Ability :
  • Climb ladders (up to 40 ft)
  • Lift up to 70 lbs
  • Must meet and maintain 335 lb weight limit
  • Customer Focus : Build trust and create a great experience
  • Problem-Solving : Tackle a variety of challenges on the spot
  • Determination : Work in tight spaces and all kinds of weather
  • Adaptability : Handle changes and unexpected tasks with ease
  • Benefits :

    From versatile health perks to new career opportunities, check out our benefits on our careers website .

    Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.

    The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

    We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school / graduation from your application documents before submission and throughout our application process.

    EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make  echostar.com  and  jobs.echostar.com  accessible to users. Please contact leaves@dish.com if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

    Click the links to access the following statements :   EEO Policy Statement ,  Pay Transparency , EEOC Know Your Rights ( English / Spanish )

    Salary Ranges

    Compensation : $19.00 / Hour

    Create a job alert for this search

    Technical Support Engineer • Elkhart, IN, United States

    Related jobs
    • Promoted
    System Engineer

    System Engineer

    VirtualVocationsSouth Bend, Indiana, United States
    Full-time
    A company is looking for a System Engineer who is knowledgeable in Microsoft Defender and Endpoint Management.Key Responsibilities Support the migration from CrowdStrike to Microsoft Defender for...Show moreLast updated: 24 days ago
    • Promoted
    Product Support Engineer

    Product Support Engineer

    VirtualVocationsSouth Bend, Indiana, United States
    Full-time
    A company is looking for a Product Support Engineer to provide technical support to enterprise customers.Key Responsibilities Serve as the primary contact for technical support requests from ente...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Technician / Technologist - $2,264 per week in Plymouth, IN

    Travel Technician / Technologist - $2,264 per week in Plymouth, IN

    AlliedTravelCareersPlymouth, IN, US
    Full-time
    AlliedTravelCareers is working with Medical Solutions to find a qualified Technician in Plymouth, Indiana, 46563!.A facility in Plymouth, IN is seeking its next amazing Tech.Read on if this sounds ...Show moreLast updated: 14 days ago
    • Promoted
    Technical Support Agent

    Technical Support Agent

    VirtualVocationsSouth Bend, Indiana, United States
    Full-time
    A company is looking for a Technical Support Phone Agent (remote).Key Responsibilities Perform preventative maintenance, troubleshooting, and repair of patient and non-patient care equipment / appl...Show moreLast updated: 30+ days ago
    • Promoted
    Application Support Engineer

    Application Support Engineer

    VirtualVocationsSouth Bend, Indiana, United States
    Full-time
    A company is looking for an Application Support Engineer to join their Shared Services Technology team in a remote capacity. Key Responsibilities Own the design, development, implementation, asses...Show moreLast updated: 30+ days ago
    • Promoted
    Travel CT Tech in Warsaw, IN

    Travel CT Tech in Warsaw, IN

    AlliedTravelCareersWarsaw, IN, US
    Full-time
    AlliedTravelCareers is working with Skyline Med Staff to find a qualified CT Tech in Warsaw, Indiana, 46582!.Join the Top- Rated Travel Healthcare Team! Skyline Med Staff was named as the #1 Best ...Show moreLast updated: 30+ days ago
    • Promoted
    Remote Technical Support Specialist

    Remote Technical Support Specialist

    VirtualVocationsSouth Bend, Indiana, United States
    Remote
    Full-time
    A company is looking for a Remote Technical Customer Service Specialist.Key Responsibilities Identify customer needs and resolve issues related to SSL, servers, and relational databases Perform ...Show moreLast updated: 1 day ago
    • Promoted
    Senior Technical Support Engineer

    Senior Technical Support Engineer

    VirtualVocationsSouth Bend, Indiana, United States
    Full-time
    A company is looking for a Senior Technical Support Engineer (Remote).Key Responsibilities Deep troubleshooting and resolving customer issues on the Imply Druid platform within Service Level Agre...Show moreLast updated: 30+ days ago
    • Promoted
    Technical Support Supervisor

    Technical Support Supervisor

    VirtualVocationsSouth Bend, Indiana, United States
    Full-time
    A company is looking for a Supervisor of Technical Support to provide customer support and leadership within their support team. Key Responsibilities Provide high-quality technical support and tro...Show moreLast updated: 30+ days ago
    • Promoted
    Implementation Engineer

    Implementation Engineer

    VirtualVocationsSouth Bend, Indiana, United States
    Full-time
    A company is looking for an Implementation Engineer (Remote).Key Responsibilities Execute initial configuration of products for customer integration into their marketing tech stack Empower custo...Show moreLast updated: 30+ days ago
    • Promoted
    HPC Support Engineer

    HPC Support Engineer

    VirtualVocationsSouth Bend, Indiana, United States
    Full-time
    A company is looking for an HPC Support Engineer.Key Responsibilities Engage with customers to understand their challenges and provide personalized support Resolve complex software and hardware ...Show moreLast updated: 1 day ago
    • Promoted
    System Support Engineer

    System Support Engineer

    VirtualVocationsSouth Bend, Indiana, United States
    Full-time
    A company is looking for a System Support Engineer located in Pleasanton, CA.Key Responsibilities Ship and receive Liats for depot repair service Induct new Liats into the equipment management s...Show moreLast updated: 1 day ago
    • Promoted
    HPC Support Engineering Manager

    HPC Support Engineering Manager

    VirtualVocationsSouth Bend, Indiana, United States
    Full-time
    A company is looking for a Manager, HPC Support Engineering.Key Responsibilities Lead, coach, and mentor a team of HPC Support Engineers to ensure high-quality customer support Own customer esca...Show moreLast updated: 1 day ago
    • Promoted
    Technical Support Engineer

    Technical Support Engineer

    VirtualVocationsSouth Bend, Indiana, United States
    Full-time
    A company is looking for a Technical Support Engineer to join their Global Technical Support team.Key Responsibilities Provide technical application support and training for civil engineering sof...Show moreLast updated: 30+ days ago
    • Promoted
    Support Solutions Engineer

    Support Solutions Engineer

    VirtualVocationsSouth Bend, Indiana, United States
    Full-time
    A company is looking for a Support Solutions Engineer (L5) in Security, Privacy, and Assurance.Key Responsibilities Monitor and handle customer requests, troubleshoot issues, and automate support...Show moreLast updated: 30+ days ago
    • Promoted
    Staff Technical Services Engineer

    Staff Technical Services Engineer

    VirtualVocationsSouth Bend, Indiana, United States
    Full-time
    A company is looking for a Staff Technical Services Engineer.Key Responsibilities Design and implement corporate-scale technical initiatives while leading training efforts for junior team members...Show moreLast updated: 30+ days ago
    • Promoted
    Manufacturing Process Engineer

    Manufacturing Process Engineer

    Lancesoft INCWarsaw, IN, US
    Full-time
    Develops and Executes Process Validation Strategies Creates plans, protocols (IQ, OQ, PQ), and risk assessments to ensure effective processes for medical devices and equipment.Ensures Regulatory Co...Show moreLast updated: 15 days ago
    • Promoted
    IT Support Engineer

    IT Support Engineer

    VirtualVocationsSouth Bend, Indiana, United States
    Full-time
    A company is looking for an IT Support Engineer to provide technical assistance and support.Key Responsibilities Write scripts and automate repetitive support tasks using programming languages P...Show moreLast updated: 30+ days ago