Overview
Symmetry is the payroll infrastructure for software & payroll platforms powering the paychecks of over 64 million workers each year. Our integrated suite of payroll tax APIs and tools helps companies solve tax compliance issues and build applications across the payroll process.
About The Role As a Technical Writer at Symmetry, you will own how we deliver and communicate software changes to our clients. You’ll bring clarity to complexity while championing innovation, automation, and the use of AI-first platforms to scale the impact of every product release, update, and process improvement. You will enrich our AI-powered self-service systems with timely, accurate, and actionable content, delivering intelligent documentation that evolves with the pace of our software and client needs. You’ll redefine how software changes are communicated, automated, and consumed to accelerate client success.
Responsibilities
Experience & Qualifications
Education
Bachelor’s degree in Technical Communication, Journalism, English, Computer Science, or related field, or equivalent experience in technical writing for software.
Compensation & Location
Our cash compensation for this role is targeted at $113,000 / yr - $139,000 / yr in Scottsdale, Arizona. Final offers depend on experience and may vary.
Symmetry has a physical office in Scottsdale. Employees based there are expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). A secure, reliable internet connection is required when working from a location other than the office.
Working at Symmetry
We are a family-owned and -operated business that values collaboration, growth, and well-being. We recently became part of Gusto and continue to push the industry forward by combining strengths to better serve small businesses.
We are an equal opportunity employer. We do not discriminate based on race, color, religion, national origin, age, sex, pregnancy, marital status, or any other legally protected characteristic. We provide accommodations as needed during the application process and employment. See our Fraudulent Activity Disclaimer and Applicant Privacy Notice for more details.
About Our Products
Our products ensure millions of paychecks are accurate, simplifying payroll withholding tax solutions for Fortune 500s and leading payroll providers. We also operate PaycheckCity.com, helping millions understand their paychecks. We maintain a high customer retention rate and strive to keep our products and people at the top of their field.
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Technical Writer • Scottsdale, AZ, United States