GOC Concierge

Job Description

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REQ# : RQ209847 Public Trust : None Requisition Type : Regular Your Impact

Own your opportunity to work with the largest government agency in the nation. Make an impact by advancing the Department of Defenses mission to keep our country safe and secure.

Job Description

USSTRATCOM is a Combatant Command responsible for strategic deterrence, nuclear operations, and enterprise IT services essential to national security. It oversees Nuclear Command, Control, and Communications (NC3), Joint Electromagnetic Spectrum Operations (JEMSO), Global Strike, and Missile Threat Assessments, working closely with other Combatant Commands, Services, and defense agencies. SCITLS will be a key component that will ensure mission success and the safety of the U.S. and its allies by providing 24 / 7 IT services and network support for NIPRNet, SIPRNet, JWICS, and SAP / SAR environments.

GOC Concierge : Provides dedicated support for the GOC. Supports activities to help ensure lifecycle management, engineering, integration, and sustainment of required systems. Ensures continuous connectivity in the GOC and all other locations within the USSTRATCOM Enterprise. Provides troubleshooting to resolve technical issues affecting connectivity in the GOC. Establishes and maintains relationships through in person, phone, email, and electronic communication. Performs advanced diagnostics, analysis, repairs, or replacement hardware for desktops, PCs, laptops, and peripherals. Provides technical support and troubleshooting for software applications loaded on desktop and laptop computers that communicate to / from application servers and third-party support software. Connects and configures IT devices to use computer networks. Supports desktop maintenance, including inventory and software distribution, and security maintenance, including virus updates and patch management.

WHAT YOULL NEED TO SUCCEED :

• AA / AS (or equivalent experience), 5+ years of experience
• Security Clearance Level : Top Secret with SCI eligibility
• Required Certifications : ITIL 4 Foundation; Cloud+ or GICSP or SSCP or Security+ or CySA+
• Location : Offutt AFB, NE

GDIT IS YOUR PLACE :

#SCITLS

Work Requirements

Years of Experience

5 + years of related experience

Certification

Travel Required

Less than 10%

Citizenship

U.S. Citizenship Required

Salary and Benefit Information

The likely hourly rate for this position is between $35.98 - $48.68. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

View information about benefits and our total rewards program.

About Our Work

We are GDIT. A global technology and professional services company that delivers technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across over 50 countries worldwide, offering leading capabilities in digital modernization, AI / ML, cloud, cyber and application development. Together with our customers, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

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Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans