Specialty Resource Coordinator (Surgery Scheduler)

City / State

Norfolk, VA

Work Shift

First (Days)

Overview : Full-Time, Days

As a Specialty Resource Coordinator (Surgery Scheduler) with Sentara, you will provide independent and high-level support to Physicians and Advance Care Practitioner in order to maximize provider efficiency, increase patient satisfaction and maximize patient access. Responsible for coordinating and adjusting resources daily for all practice providers covering all practice offices and hospitals. The Specialty Resource Coordinator will be responsible for coordinating cases and consultations autonomously, understanding specialty complexities and provider expertise while navigating the interdependence of various institutions. Interprets and manages intricate call schedules across multiple locations, effectively communicating with all stakeholders. Quickly adapts and reallocates resources to meet changing needs, ensuring decisions support provider productivity and operational efficiency. Proactively organizes work and tracks outcomes to detect or prevent issues. Executes schedules with precision and utilizes knowledge of medical terminology effectively.

Education

HS - High School Grad or Equivalent

Certification / Licensure

No specific certification or licensure requirements

Experience

Three years of clerical experience required

Keywords : Customer Service, appointments, scheduling, scheduler, Talroo-Allied Health, administrative, secretarial, call center, customer service, non-clinical,

Benefits : Caring For Your Family and Your Career

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k / 403B with Employer Match
• Tuition Assistance - $5,250 / year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission "to improve health every day," this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states :

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.