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Client Support Associate
Client Support AssociateJackson Hewitt - FHB • Gladstone, MO, US
No longer accepting applications
Client Support Associate

Client Support Associate

Jackson Hewitt - FHB • Gladstone, MO, US
17 hours ago
Job type
  • Full-time
  • Part-time
Job description

Benefits

  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Opportunity for advancement
  • Signing bonus
  • Training & development

Seasonal Client Support Associate

We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today!

Responsibilities

Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times.

Requirements

  • Strong interpersonal and communication skills
  • Experience in a fast-paced retail environment
  • Basic computer proficiency and ability to troubleshoot
  • Prior customer service or sales experience is preferred, but not required
  • Willingness to learn and grow in a customer-focused role

    • Additional Perks

  • Full-time and part-time positions are available
  • Flexible Schedule Options – Work that works for you!
  • Work Lotto (Win money for logged shifts)
  • Low-cost benefits (healthcare, dental & vision)
  • Free identity theft protection
  • Corporate discount program
  • Free tax preparation training and PTIN registration reimbursement
  • Referral bonus opportunities are available for referring qualified candidates
  • Free continuing tax education
  • Opportunities for advancement within the organization
  • Employee referral program
  • Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually)
  • 401k with Company Match (eligible to participate after working the first 1,000 hours)

    • PTIN Certification

    Yes

    Equal Employment Opportunity

    Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, "Jackson Hewitt" or the "Company," but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

    If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!

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    Client Support Associate • Gladstone, MO, US