Chief Operating Officer - AdventHealth Medical Group (Orlando)

The AdventHealth Central Florida Medical group consists of approximately 460 practice sites and 1,500 providers.

GENERAL SUMMARY :

The Chief Operating Officer (COO) of AdventHealth Medical Group (AHMG) reports directly to the President / CEO of AHMG and is responsible for the clinical and operating performance of AHMG across the quad-county in the Central Florida Division. The COO has direct oversight of all ambulatory outpatient practices and provides operational support of hospital based services. Responsibilities include implementing new business strategies in preparation for greater value based reimbursement, including acquisition and deployment of new practices. In addition, ensures all practices are operationalized in a manner that achieves expected results. This includes input into site selection, facility planning and oversight of financial, clinical, operational and marketing plans. The COO is also responsible for the development, communication and deployment of best practice care models to support fee for service and value-based care. Responsible for leading a culture that allows AHMG to be Wholistic, Exceptional, Connected, Affordable and Viable, to support extending the Healing Ministry of Christ. Responsible for compliance with the organizational compliance plan and the rules and regulations of all applicable local, state, and federal agencies, and regulatory and accrediting bodies. Provides director executive oversight of the AHMG Vice Presidents.

PRINCIPAL DUTIES AND JOB RESPONSIBILITIES :

Scope of Responsibility :

• Provides operational leadership to the medical group to improve performance and sustainability.
• Promotes collaborative and interdisciplinary processes that focus on safety, best practice outcomes for patients and staff across the medical group.
• Ensures same store growth strategies are properly deployed.
• Implements contractual and process strategies to link specialist physicians with hospital service lines and institutes.
• Leads a culture of professionalism, accountability, physician leadership and effective management.
• In conjunction with the President / CEO, collaborates effectively with senior department and physician leadership to identify opportunities, explore options to expand services and to continually improve the business performance of service lines and various entities. Works to build consensus in support of strategies and plans and executes decisions in a timely manner.
• Develops, implements and coordinates system-wide processes for the development of business plans for new or expanded clinical product lines. Monitors results and identifies opportunities for continued expansion.
• Implements strategic plans to position the organization to be successful in value based care and supportive of AdventHealth.
• Provides oversight to market research projects, to identify under-served markets and to recommend viable new opportunities and programs.
• Sustains a culture that results in highly satisfied and engaged patients, physicians and employees. Committed to sustaining a safe environment for patients, physicians and employees.
• Collaborates with senior leaders to develop appropriate care models and ensures their successful deployment.
• Oversees the negotiation and execution of appropriate clinical affiliation and service level agreements that clearly stipulate the goals, outcomes, success metrics, roles, and responsibilities of the parties involved.
• Facilitates the successful project management of all AHMG projects, including significant network development, and operations improvement projects and provides the infrastructure support to enable appropriate communication and coordination between operational and support services departments.
• Provides vehicles for prioritizing and communicating status updates on network development projects.
• Provides operational oversight for all assigned practices to ensure they meet financial, patient experience, quality and physician engagement targets.
• Oversees development of action plans for each practice that are needed to improve performance levels.
• Negotiates physician compensation / contracts as needed according to organizational expectations.
• Serves on the AHMG governance groups. Participates in and leads various committees.

KNOWLEDGE AND SKILLS REQUIRED :

KNOWLEDGE AND SKILLS PREFERRED :

EDUCATION AND EXPERIENCE REQUIRED :

LICENSURE, CERTIFICATION, OR REGISTRATION REQUIRED :