Customer Support Associate

Now Hiring : Customer Support Associate - On-Site in East Aurora, NY

Looking to grow your customer service career with a stable, long-term opportunity? We're seeking a Customer Support Representative to join a high-performing team supporting one of the nation's largest federal contracts. This is a direct hire , on-site position offering strong bonus potential and excellent benefits.

Candidates must live within commuting distance of East Aurora, NY.

Pay & Bonus

• $17.20-$17.75 per hour
• Monthly bonuses averaging $3,000+

Schedule (On-Site Only)

Training Schedule :

Post-Training Flexible Schedule :

Role Overview

As a Customer Support Representative, you'll handle a variety of customer interactions, research account details, and help resolve issues in a professional and compliant manner. Your communication skills and attention to detail will ensure customers receive accurate, timely, and respectful support.

Key Responsibilities

Why You'll Want to Work Here

Enjoy competitive, full-time benefits including medical, dental, and vision insurance, 401(k) with company match, paid training, paid time off, paid holidays, referral bonuses, life and disability insurance, and access to an employee assistance program. You'll also benefit from a flexible post-training schedule and significant monthly bonus potential.

What You'll Bring

Ready for a reliable, well-paid customer service career with real growth potential?

Click Apply Now to join this on-site team in East Aurora, NY. - On-Site in East Aurora, NY

The base pay range above represents the low and high end of the base compensation range we reasonably expect to pay for this position. Actual base compensation will vary and may be above or below the range based on various factors including, but not limited to, geographic location, actual experience, and job performance. This job posting is not a promise of any specific pay for any specific employee.

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About Staffmark

Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

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