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Hotel Front Desk Guest Service Agent

Hotel Front Desk Guest Service Agent

Holiday Inn ExpressMoline, IL, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Do you need a flexible work schedule?

We have that!

Holiday Inn Express - Moline, IL (located next to the Quad City International Airport) is currently adding a Front Desk Guest Service Agent to our team!

Fluctuating hours, 30-40 hours a week. Must have weekend availability.

Who We Are :

Frontier Hospitality Group has been locally owned since 1950. We operate seven hotels across five fantastic brands and our growth keeps climbing. We believe in a work / life harmony that fits our employees' lifestyles.

Essential Duties and Responsibilities :

  • Provides high-quality customer service.
  • Handles guest reservations.
  • Answers and transfers phone calls.
  • Handles guest check-ins and outs along with questions, complaints, etc.
  • Shuttles the guests to and from the airport.
  • Other duties as required with the department.

Qualifications and Requirements :

  • Previous hotel or relevant customer service experience.
  • Proficient in Microsoft Excel, Word, and Outlook.
  • Ability to work weekends and holidays.
  • Hotel Address : 2100 69th Ave., Moline, IL 6126

    EOE / AA / Disabled Veteran

    Frontier Hospitality Group is an Equal opportunity Employer and participates in the E-Verify program to verify the employment eligibility of all new hires.

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    Hotel Front Desk Agent • Moline, IL, US