Senior Compliance Governance & Operations Analyst (US)

Senior Compliance Business Oversight Analyst

Work Location : Charlotte, North Carolina, United States of America Hours : 40 Pay Details : $72,280 - $108,160 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business : Compliance

Job Overview

The Senior Compliance Business Oversight Analyst will ensure the effective implementation and ongoing enhancement of EGRC frameworks and standards, promoting a culture of regulatory compliance, accountability, and operational excellence. This role involves working closely with Compliance personnel to support and coordinate activities related to the development and oversight of rollout of quality control and change activities. The Analyst will establish and maintain comprehensive reporting and governance documentation, assist in the preparation for internal audits and regulatory examinations, and track remediation efforts. They will support the resolution of compliance-related findings, ensuring effective communication with relevant stakeholders, and coordinate ad hoc responses to regulatory agencies. Additionally, the Analyst will manage internal audit findings and requests related to the risk and reporting team's oversight. The role also involves engaging in continuous improvement initiatives to enhance compliance risk and reporting processes, promoting a culture of risk awareness throughout the organization.

Job Summary

The Senior Compliance Governance & Operations Analyst provides a range of research, analytical and / or operational process support within a defined area of the function. Supports implementation activities related to initiatives including the development of and maintaining enterprise Compliance programs. This role may interact with key stakeholders and third-party service providers to deliver Compliance programs that satisfy regulatory requirements.

Depth & Scope

Expected to exercise sound and expert independent professional judgment and discretion in interacting and communicating with staff and senior management of the Bank with respect to regulatory risk matters. Empowered to make prudent professional decisions in rendering advice and counsel to business lines or assigned areas on compliance matters and regulatory risks which may impact performance of the business and overall enterprise strategies and objectives. Provides responses to regulatory agencies and Internal Audit. Interacts directly and independently with auditors and regulatory agencies and provides approval for document submissions to these entities, based on professional judgment regarding responsiveness and appropriateness. Acts as the primary subject matter expert for certain Compliance Program elements and is expected to make decisions regarding compliance with these Program requirements and to escalate instances of non-compliance. Works independently as the senior analyst / subject matter expert and may coach and educate others. Oversees and / or independently performs tasks from end to end. Applies expert knowledge of business operations, products, services, methods and operating standards to drive unit or team performance and provides training to other team members based on expert knowledge. Executes on more complex and / or non-standard requests. Researches and investigates a range of operational / reporting / process issues and provides recommendations to senior management across the enterprise (including Global partners). Recommends and implements solutions within own area of responsibility that impact the strategies and objectives of the Department. Coordinates / integrates work with other areas as needed. Provides advanced analysis and / or specialized reporting to support business partners, functional areas or centers of expertise. Requires advanced technical / business / function knowledge for discipline supported. High level of complexity in operational / reporting / process and / or analysis function requiring medium to longer term focus. Represents the group as the lead or subject matter expert on projects / initiatives and / or at meetings across the organization.

Education & Experience

Undergraduate degree or equivalent work experience 5+ years of experience Preferred Background & Experience : Knowledge and experience within bank compliance or bank audit, legal and regulatory environment, enterprise governance framework, products and services, policies, standards, systems, reporting, and training requirements Knowledge of current and emerging trends, including regulatory expectations and standards for effective compliance management systems Knowledge and experience with risk management environment, standards, and regulations Ability to independently identify, assess, and escalate issues requiring senior management attention Experience leading bank compliance-related projects with multiple stakeholders and strict deadlines Experience presenting to management and regulators Ability to research, interpret, and summarize relevant regulatory expectations, laws, regulations, and impacts on Compliance Program elements Skill in using computer applications, including MS Office Skill in using advanced analytical software tools, data analysis methods, and specialized reporting techniques.

Customer Accountabilities : Provides Compliance research, evaluation, operational, reporting and / or analytical support in oversight and control function to internal (Compliance) partners, in a timely manner Coordinates requests to and from, business (Compliance) partners and coordinates tracking and reporting of Compliance function initiatives and programs Prepares and delivers summaries, communications, reports and presentations for management, regulators, and other internal and external stakeholders Recommends responses to enterprise Compliance Program questions and immediately escalates any sensitive issues according to departmental procedures Analyzes data and draw conclusions to meet program health reporting requirements Analyzes emerging trends pertaining to regulatory changes, reporting or other departmental functions and provides recommendations to enhance or rectify Compliance - related gaps, issues and enhancements Proactively identifies matters requiring additional review, escalation, and liaises with appropriate staff to resolve, as appropriate

Shareholder Accountabilities : Contributes to various activities and processes as assigned Adheres to enterprise frameworks or methodologies that relate to activities for own business area Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate Be knowledgeable of practices and procedures within own area of responsibility and keeps abreast of emerging trends for own functional area Protects the interests of the organization identifies and manages risks, and escalates non-standard, high risk activities as necessary Conducts internal and external research projects; supports the development / delivery of presentations / communications to management or broader audience Conducts reporting and / or meaningful analysis at the functional or enterprise level using results to draw conclusions, makes recommendations, assesses the effectiveness of programs / policies / practices Monitors service, productivity and assesses efficiency levels within own function and implements continuous process / performance improvements where opportunities exists Acquires and applies expertise in the discipline, provides guidance, assistance and direction to others Identifies, recommends and effectively executes standard practices applicable to the discipline Adheres to internal policies / procedures and applicable regulatory guidelines Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite May lead work streams by acting as a project lead / subject matter expert for small scale projects / initiatives in accordance with project management methodologies

Employee / Team Accountabilities : Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues / points of interest Supports the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit Keeps current on emerging trends / developments and grows knowledge of the business, related tools and techniques Participates in personal performance management and development activities, including cross training within own team Keeps others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities Contributes to the success of the team by willingly assisting others in the completion and performance of work activities; provides training, coaching and / or guidance as appropriate Contributes to a fair, positive and equitable environment that supports a diverse workforce Acts as a brand ambassador for your business area / function and the bank, both internally and / or externally

Physical Requirements

Never : 0%; Occasional : 1-33%; Frequent : 34-66%; Continuous : 67-100% Domestic Travel Occasional International Travel Never Performing sedentary work Continuous Performing multiple tasks Continuous Operating standard office equipment - Continuous Responding quickly to sounds Occasional Sitting Continuous Standing Occasional Walking Occasional Moving safely in confined spaces Occasional Lifting / Carrying (under 25 lbs.) Occasional Lifting / Carrying (over 25 lbs.) Never Squatting Occasional Bending Occasional Kneeling Never Crawling Never Climbing Never Reaching overhead Never Reaching forward Occasional Pushing Never Pulling Never Twisting Never Concentrating for long periods of time Continuous Applying common sense to deal with problems involving standardized situations Continuous Reading, writing and comprehending instructions Continuous Adding, subtracting, multiplying and dividing Continuous

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Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches / stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we