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Senior Events Manager - DoubleTree by Hilton Crystal City
Senior Events Manager - DoubleTree by Hilton Crystal CitySignia by Hilton Atlanta • Washington, DC, US
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Senior Events Manager - DoubleTree by Hilton Crystal City

Senior Events Manager - DoubleTree by Hilton Crystal City

Signia by Hilton Atlanta • Washington, DC, US
3 days ago
Job type
  • Full-time
Job description

Senior Events Manager

DoubleTree by Hilton Crystal City is seeking a passionate Senior Events Manager to join the team! This 627-room property with 33,316 sq. ft total event space is a half mile south of The Pentagon as well as only three blocks from the Pentagon City Metro station.

This position will report to both the Director of Catering and Events as well as the Assistant Director of Catering. Ideal candidates have 3-5 years of experience working as a hotel event manager, overseeing 5-11 events per month with a minimum of 600 attendees.

The Benefits Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as :

  • Access to pay when you need it through DailyPay
  • Medical Insurance Coverage for you and your family
  • Mental health resources including Employee Assistance Program
  • Best-in-Class Paid Time Off (PTO)
  • Go Hilton travel program : 100 nights of discounted travel
  • Parental leave to support new parents
  • Debt-Free Education : Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including : college degrees and professional certifications
  • 401K plan and company match to help save for your retirement
  • Hilton Shares : Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
  • Career growth and development
  • Team Member Resource Groups
  • Recognition and rewards programs
  • Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

As Senior Events Manager you are responsible for the negotiation of business through proposals and contracts to close business in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, your essential functions will be to perform the following tasks to the highest standards :

  • Organize, plan and prioritize your duties by developing plans and goals
  • Timely communication to internal and external clients via telephone, email, written documents or in person
  • Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations
  • Demonstrate knowledge of job systems, products, systems, and processes
  • Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts.
  • Selling and influencing both internal and external clients
  • Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution
  • Ensure high-quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed
  • Participate in customer site inspections and assist with the sales process as necessary
  • Other duties as necessary based on business needs
  • What are we looking for?

    Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values :

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline
  • In addition, we look for the demonstration of the following key attributes :

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
  • What will it be like to work for Hilton?

    Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

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