PROGRAM DIRECTOR

Program Director

Under direction, functions as a mid-level manager, responsible for managing the operational and administrative functions of a social service, public health or public service programs of considerable size and scope and performs related duties as required.

Essential Duties :

• Manages the strategic planning, policy development and implementation of a major departmental social or public service program
• Monitors the performance and ongoing development and training of Program staff and conducts performance evaluations of supervisory staff
• Develops the Program's work objectives, quality standards and performance measures, working with program supervisors to monitor productivity and adhere to established standards
• Directs the development and management of program contracts, budgets, grants and administrative functions
• Serves as a liaison between other City departments, outside agencies and the general public and other City and agencies
• Represents the department in meetings and special task force initiatives to address various community and public service issues
• Manages and directs special projects and initiatives
• Acts as a liaison with various local, governmental, and community-based coalitions and agencies in an effort to enhance and promote departmental services and programs
• Oversees the development, duplication and marketing of materials used to promote social or public service programs
• Identifies and researches specific problems and areas of opportunities and concerns and makes recommendations necessary to ensure program and operational efficiency
• Responds to public inquiries and comments regarding program concerns and complaints
• May oversee staff responsible for the oversight of a social or public service initiative or program (e.g., setting program goals and priorities, delivery of program services, and monitoring of delegate agencies)

Location : 2 N. LaSalle St., Chicago, IL 60602

Days : Monday-Friday

Hours : 8 : 30am-4 : 30pm (Flexible)

This position is exempt from the career service.

Qualifications :

Minimum Qualifications :

Selection Requirements :

This position requires applicants to successfully complete an interview. The interviewed candidate(s) possessing the qualifications best suited to fulfill the responsibilities of the position will be selected.

Commitment to Diversity :

To further our commitment to hiring applicants with diverse experience the City of Chicago has adopted the following ordinances 2-74-020 and 2-74-075. The ordinances provide a preference to applicants who meet minimum qualifications and who are veterans of the Armed Forces, and / or residents of Socio-Economically Disadvantaged Areas (SEDA) and / or Chicago Public School (CPS) high school graduates to be referred to departments for consideration.