Marketing & Product Specialist (Willoughby)

Marketing & Product Specialist

E-Commerce & Marketplaces

Location : Willoughby, OH

Job Type : Full-Time

Pay Range : $22.00

$26.00 per hour

About Us

Bestlaminate is a family-owned e-commerce retailer specializing in high-quality flooring products. Founded in 2003, weve grown from a small local business into a nationwide brand, serving customers across the U.S. with innovative products, personalized service, and a passion for making homes beautiful.

As our business continues to grow, we are seeking a

Marketing & Product Specialist

E-Commerce & Marketplaces

who will play a key role in managing our product catalog, optimizing our website, and driving sales growth across Amazon, eBay, and other channels. This role combines creativity with detail-oriented execution and offers the opportunity to directly shape how our products are presented to customers online, in the showroom, and across campaigns.

What Youll Do

Product & Website Management

Manage and update product listings in NetSuite ERP to ensure accurate data flows across systems.

Oversee product listings on our website to ensure accuracy, consistency, and SEO optimization.

Manage product data, descriptions, pricing, and imagery to keep the catalog up to date.

Work closely with suppliers and internal teams to onboard new products.

Monitor product performance, website analytics, and customer feedback to identify improvement opportunities.

Marketplace Management & Sales Growth

Manage product listings and storefronts on Amazon and eBay, ensuring optimized content and competitive positioning.

Develop strategies to grow sales on third-party marketplaces, including product promotions and advertising campaigns.

Monitor marketplace performance, reviews, and rankings to continually improve sales and visibility.

Coordinate with operations and logistics teams to ensure smooth order fulfillment and inventory availability.

Marketing & Promotion

Develop and execute product promotion strategies across website, email, social media, and PPC.

Highlight seasonal sales, new arrivals, and featured products to drive traffic and conversions.

Support campaign planning and content creation (banners, landing pages, ad copy, etc.).

Collaborate with the marketing team on SEO content, blogs, and product-focused campaigns.

Ensure product promotions are aligned with company goals and customer interests.

Showroom & Samples Display Promotion

Maintain and refresh showroom displays to reflect new collections and promotions.

Oversee organization and updates of flooring samples for both showroom and online use.

Work with operations to keep sample inventory stocked, labeled, and consistent with current offerings.

Create signage, promotional content, and in-showroom marketing to enhance the customer experience.

Support sales and customer service teams with updated product visuals and promotional materials.

Cross-Team Support

Partner with operations, logistics, sales, and customer service to support product-related initiatives.

Ensure consistency of product messaging across all customer touchpoints.

Contribute creative ideas for improving product presentation and promotions.

Analyze data to measure performance and plan future initiatives.

What Were Looking For

2+ years of experience in marketing, product management, or e-commerce (flooring / home improvement experience is a plus).

Experience managing products in ERP systems (NetSuite preferred).

Experience managing and growing sales on Amazon / eBay or other online marketplaces.

Proficiency in website management tools (Magento preferred), CMS platforms, and Microsoft Office Suite.

Knowledge of SEO best practices and digital marketing channels (Google Analytics, Google Ads, MOZ, social media, email marketing).

Strong organizational skills and attention to detail.

Ability to multitask, prioritize, and adapt in a fast-paced environment.

Excellent written and verbal communication skills.

Creative thinker with a passion for delivering outstanding customer experiences.

Why Join Bestlaminate?

Competitive compensation

Health, Dental, Vision & Life Insurance

Paid Time Off and Paid Holidays

Employee discounts on flooring products

Collaborative, supportive, and family-like work environment where your ideas matter

Be Part of Our Growth Story

This role is ideal for a marketer who thrives at the intersection of product, promotion, and marketplace growthsomeone excited to manage details, optimize performance, and bring flooring products to life across both digital and physical spaces.

If youre passionate about marketing, e-commerce, and making an impact in a growing business, wed love to hear from you.

Apply today and help us continue building a brand customers trust to make their homes beautiful!