Talent.com
Community Manager

Community Manager

Thrive CommunitiesOlympia, WA, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Feel Seen at Thrive!

Learn more about Gayteway at Hawks Prairie here : www.gaytewayhawksprairie.com

Salary : $72,000 - $74,000 per year

Schedule : Full-time; Monday - Friday; 9am - 6pm

Thrive's purpose is to create a community where people feel seen, because we believe when people feel seen, they thrive. By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive!

Voted one of Washington and Portland's best workplaces for several consecutive years, Thrive builds on its culture by offering the following benefits :

  • 32 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Day of Service, Paid Birthday)
  • Housing Discount may be available
  • Employer matched 401k retirement plan
  • Bonus Potential
  • Leasing & Renewal Commission eligible
  • $0 premium medical, dental, and vision insurance effective 1st of the month following your start date
  • Fully covered Long-term disability insurance for associates
  • Fully covered life insurance policy for associates with supplemental life insurance options
  • 24 / 7 Everyday Assistance Program (EAP)
  • Voluntary Critical Illness, Accident, Hospital Indemnity, and Short-term Disability insurance
  • Pet Insurance discounts
  • Parking & Transit Commuter Benefits
  • Annual professional development reimbursement
  • Training opportunities and career progression / growth plans
  • Abilities to get involved on company committees (Event Planning, HR Advisory Council, Safety, and more!)
  • Company-wide parties and events

Job Responsibilities :

Financial Oversight

  • Assist in the formulation of budgets.
  • Responsible for staying within the established budget guidelines.
  • Ensures all rents are collected when due and posted in a timely manner. Makes sure that all bank deposits are made immediately and reported in the appropriate systems.
  • Performs evictions, utility cut-offs and landlord liens as required on delinquent rents.
  • Responsible for ensuring all invoices are submitted and approved in the appropriate system for timely payment.
  • Completes month-end procedures and reports including deposit accounting, variances, expiring leases, write off register, receivable aging, security deposit activity, gross potential rent.
  • Uses and safeguards and reconciles the property credit card in accordance with accounting policies and deadlines.
  • Personnel & Leadership

  • Hires, trains, empowers, motivates, supervises, disciplines (including appropriate documentation) and terminates all on-site staff, as needed and under the advice and approval of leadership and Human Resources, in order to achieve other operational of assigned property. This includes new employee orientation, annual performance reviews, review and approval of timesheets, instructing and advising on-site staff of employee procedures and guidelines.
  • Conducts on-going training with office staff; e.g., marketing activities, leasing paperwork, workplace safety, and any other type of training that may be needed on a daily basis.
  • Provides leadership, coaching, recognition and works towards building strong professional working relationships amongst the team.

    Administrative / Office / Compliance

  • Ensures that lease files are current, complete, and in compliance with MFTE, Section 8 or other applicable affordable program requirements.
  • Responsible for office opening on schedule, condition of office and model apartments.
  • Attends scheduled corporate management meetings, usually held on a quarterly basis.
  • Maintains records on all aspects of management activity on a daily, weekly and monthly basis. Submits required reports to corporate office on a weekly and monthly basis.
  • Prepare for audits and complete annual reporting.
  • Resident Relations

  • Initiates and perpetuates a true sense of community.
  • Maintains positive customer service attitude.
  • Is responsible for inspections with residents of move-in / move-outs.
  • Reviews all notices to vacate to determine the cause of the move-out.
  • Initiates and implements policies / procedures to maintain resident communications; e.g., complaints, service requests, etc.
  • Maintenance

  • Physically walks and inspects property on a regular basis; Verifies condition of vacant apartments.
  • Updates make-ready board indicating vacancy status on a daily basis. Coordinates with maintenance staff to ensure timely recondition of apartments after move-out.
  • Oversees or delegates to the Maintenance Supervisor all vendor / contractor communications concerning work scheduling, billings, vendor relations and certificates of insurance.
  • Monitors all maintenance activities.
  • Marketing / Leasing

  • Conducts market surveys monthly and provides trend report information. Shops competition and is aware of neighborhood market conditions.
  • Welcomes and shows property to prospective new residents. Also, handles incoming phone calls from prospective new residents and completes appropriate paperwork.

  • Maintains awareness of market / industry conditions and trends via trade publications, professional organizations, etc.
  • Safety and Risk Management

  • Reports all liability and property incidents to Regional Manager and other appropriate Home Office departments immediately. Ensures that all workers' compensation claims are reported and proper paperwork is completed.
  • Become familiar with and responsible for all Thrive and any property specific policies on Water Intrusion, AMG (apparent mold growth) or other health or building safety programs.
  • Community Manager completes any pertinent safety checklists with maintenance staff. Insures property has a monthly safety meeting.
  • General

  • Conduct all business in accordance with Company policies and procedures.
  • Performs any additional duties or tasks as assigned by the Regional Manager.
  • Desired Skills & Experience

  • 3+ years of experience in property management or equivalent experience to demonstrate proficiency
  • 6+ months supervisory experience, with demonstrated, strong leadership skills
  • Certified Apartment Manager (CAM) preferred
  • High School Diploma or equivalent preferred
  • MFTE Program Experience Preferred; delete if not applicable
  • Experience with Yardi / CRM and On-Site preferred
  • A history of accuracy in reporting and overseeing a budget
  • Experience in daily pricing and ever changing market demands / trends
  • Desired Competencies

  • Detail oriented with the ability to provide accurate and timely reports.
  • Understanding the basic functions of a property budget, property management accounting and expense control.
  • Must be able to work in a fast-paced and customer service oriented environment.
  • Understanding of industry terms and their meaning.
  • Ability to de-escalate conflict and remain calm and courteous at all times.
  • Respects and understands diverse cultural and socio-economic backgrounds.
  • Communicates effectively, builds trust, and addresses community challenges with cultural awareness and equity.
  • Specific and thorough in communication with residents, vendors, subordinates, support departments, ownership and leadership.
  • Performs duties under pressure and meets multiple and competing deadlines.
  • Works as part of a team, delegates effectively, as well as works independently.
  • Takes instructions and feedback from supervisors and is able to follow direction, learn and grow with a positive attitude.
  • Exercises strong problem-solving skills.
  • Interacts with co-workers, supervisors, guests and the public in a professional and pleasant manner.
  • Strong time management, organizational and prioritization skills.
  • Strong attention on resident retention.
  • Proficient in Microsoft Word, Outlook and Excel.
  • Ability to read, write, speak and comprehend English using correct grammar and punctuation
  • If you do not fully meet the qualifications listed above but feel you have the skills and experience to be able to be successful in this position we welcome your application! Whether this or another position within Thrive, we would love to help you find the right role in our organization.

    Physical Requirements

  • This position requires the ability to stand and walk or sit alternatively depending on the specific needs of the day. Estimated 60% of time is spent on feet and 40% spent sitting at desk.
  • Constant need to type, write, & grasp (working at a computer and answering phones)
  • Occasional need to bend / stoop / squat, climb stairs, push or pull, and reach above shoulder (cleaning up litter, putting out advertisement sandwich boards, put out balloons, open doors, pick up and move items)
  • Ability to lift / move / push / pull up to 25 lbs on occasion, frequent need to lift / push / pull up to 20 lbs
  • For more information regarding the work environment, physical, and mental requirements, please contact Careers@thrivecommunities.com.
  • Equal Employment Opportunity

    Diversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy-related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position.

    Background Check & Drug Screen Policy

    Thrive Communities conducts background checks and drug screens for onsite property associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed by a designated HR representative. For questions about what will be reviewed on the criminal history, please contact careers@thrivecommunities.com.

    The 4-panel drug screen tests for the following :

  • Amphetamines including Methamphetamine
  • Cocaine Metabolites
  • Opiates including Codeine and Morphine
  • Phencyclidine ("PCP")
  • Thrive Communities reserves the right to modify this policy at any time without notice.

    Create a job alert for this search

    Community Manager • Olympia, WA, US

    Related jobs
    • Promoted
    Social Media Content Manager

    Social Media Content Manager

    VirtualVocationsOlympia, Washington, United States
    Full-time
    A company is looking for a Social Media Content Manager to oversee brand presence across various social media platforms.Key Responsibilities Plan, create, and publish organic content across multi...Show moreLast updated: 30+ days ago
    Community Manager Job at Thrive Communities in Olympia

    Community Manager Job at Thrive Communities in Olympia

    MediabistroOlympia, WA, United States
    Full-time
    Schedule : Full-time; Monday - Friday; 9am - 6pm.Thrive's purpose is to create a community where people feel seen, because we believe when people feel seen, they thrive. We foster an environment of c...Show moreLast updated: 30+ days ago
    • Promoted
    Licensed Marriage & Family Therapist (REMOTE) - Lakebay, WA

    Licensed Marriage & Family Therapist (REMOTE) - Lakebay, WA

    LifeStance HealthLakebay, WA, US
    Remote
    Full-time +1
    We are actively looking to hire talented therapists in the area, who are passionate about patient care and committed to clinical excellence. Step into a brand new clinic in Lakewood, WA and pick out...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Occupational Therapist (OT) - $2,042 per week in Lacey, WA

    Travel Occupational Therapist (OT) - $2,042 per week in Lacey, WA

    AlliedTravelCareersLacey, WA, US
    Full-time
    AlliedTravelCareers is working with Centra Healthcare Solutions to find a qualified Occupational Therapist (OT) in Lacey, Washington, 98503!. Centra Healthcare Solutions is seeking an experienced Oc...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Community Customer Experience Manager

    Community Customer Experience Manager

    VirtualVocationsOlympia, Washington, United States
    Full-time
    A company is looking for a Community CX Manager to bridge the gap between customers and the brand across various channels. Key Responsibilities Manage and tag all inbound community messages in Spr...Show moreLast updated: 4 hours ago
    • Promoted
    Bilingual Community Engagement Specialist

    Bilingual Community Engagement Specialist

    VirtualVocationsOlympia, Washington, United States
    Full-time
    A company is looking for a Bilingual Community Engagement Specialist (Remote, Full Time - Weekends).Key Responsibilities Identify, outreach, engage, and enroll individuals into the program virtua...Show moreLast updated: 30+ days ago
    Team Manager

    Team Manager

    PaneraGIG HARBOR, WA, US
    Full-time
    Flynn Group entered the Panera system in 2015 with the acquisition of 47 cafes.Since then, we have more than tripled in size to become the 2nd largest Panera franchisee in the world and continue to...Show moreLast updated: 30+ days ago
    • Promoted
    Licensed Marriage & Family Therapist (REMOTE) - Lakewood, WA

    Licensed Marriage & Family Therapist (REMOTE) - Lakewood, WA

    LifeStance HealthLakewood, WA, US
    Remote
    Full-time +1
    We are actively looking to hire talented therapists in the area, who are passionate about patient care and committed to clinical excellence. Step into a brand new clinic in Lakewood, WA and pick out...Show moreLast updated: 30+ days ago
    • Promoted
    Community Manager

    Community Manager

    VirtualVocationsOlympia, Washington, United States
    Full-time
    A company is looking for a Community Manager in Los Angeles.Key Responsibilities Launch and scale local marketing campaigns, focusing on community engagement and partnerships Manage budgets and ...Show moreLast updated: 30+ days ago
    • Promoted
    Knowledge Base Manager

    Knowledge Base Manager

    VirtualVocationsOlympia, Washington, United States
    Full-time
    A company is looking for a Manager, Knowledge Base.Key Responsibilities Lead and mentor a team of Knowledge Base Associates, ensuring professional development Oversee the creation and improvemen...Show moreLast updated: 21 days ago
    Community Manager Job at Guardian Management in Chehalis

    Community Manager Job at Guardian Management in Chehalis

    MediabistroChehalis, WA, United States
    Full-time
    Chehalis Avenue is an affordable (HUD / LIHTC) community in Chehalis, WA with 60 units.The Community Manager will work to ensure that the property meets all ownership goals and objectives, enforce Gu...Show moreLast updated: 5 days ago
    • Promoted
    Community Sales Manager

    Community Sales Manager

    Century CommunitiesChehalis, WA, US
    Full-time
    At Century Communities, we are hiring a Community Sales Manager for our Evergreen Grove community in Chehalis that is opening soon. The Community Sales Manager generates new homes sales, manages clo...Show moreLast updated: 30+ days ago
    Coinbase is hiring : Base Creator Success Manager, US in Olympia

    Coinbase is hiring : Base Creator Success Manager, US in Olympia

    MediabistroOlympia, WA, United States
    Full-time
    Base is planning to bring a million developers and a billion users onchain.We need your help to make that happen.Integral to that effort is the Base App - a consumer‑facing “everything” app that em...Show moreLast updated: 28 days ago
    Neiders Company is hiring : Community Manager in Olympia

    Neiders Company is hiring : Community Manager in Olympia

    MediabistroOlympia, WA, United States
    Full-time
    At The Neiders Company, we have been redefining property management since our establishment in 1989.Headquartered in the vibrant city of Seattle, Washington, we are a fully integrated real estate i...Show moreLast updated: 19 days ago
    • Promoted
    Community Affairs Manager

    Community Affairs Manager

    Puget Sound EnergyOlympia, WA, US
    Full-time
    Puget Sound Energy is looking to grow our community with top talented individuals like you! With our rapidly growing, award winning energy efficiency programs, our pathway to an exciting and innova...Show moreLast updated: 30+ days ago
    • Promoted
    Game Community Manager

    Game Community Manager

    VirtualVocationsOlympia, Washington, United States
    Full-time
    A company is looking for a Game Community Manager to engage and grow its game communities while representing player voices to the game team. Key Responsibilities Engage actively with players on Di...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Paid Social Marketing Manager

    Paid Social Marketing Manager

    VirtualVocationsOlympia, Washington, United States
    Full-time
    A company is looking for a Paid Social Manager to support and execute Meta and TikTok campaigns.Key Responsibilities Execute and optimize paid social campaigns across Meta and TikTok, managing bu...Show moreLast updated: 8 hours ago
    Guardian Life is hiring : Community Manager - 3128 in Chehalis

    Guardian Life is hiring : Community Manager - 3128 in Chehalis

    MediabistroChehalis, WA, United States
    Full-time
    Chehalis Avenue is an affordable (HUD / LIHTC) community with 60 units.The Community Manager will work to ensure that the property meets all ownership goals and objectives, enforce Guardian Managemen...Show moreLast updated: 4 days ago
    • Promoted
    Product Development Manager

    Product Development Manager

    Classic Vacations, LLCOlympia, WA, US
    Full-time
    Vice President, Product Development.Who are we, The Classic Difference : .Classic Vacations is the #1 rated luxury vacation wholesaler for Travel Advisors. We have one goal : to do whatever it takes to...Show moreLast updated: 27 days ago
    • Promoted
    Social Media Manager

    Social Media Manager

    VirtualVocationsOlympia, Washington, United States
    Full-time
    A company is looking for a Social Media Manager & Content Creator to enhance its presence across social platforms.Key Responsibilities Build and execute platform-specific social strategies to dri...Show moreLast updated: 30+ days ago