Urgent Care Technician
St. Luke's is proud of the skills, experience, and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Urgent Care Technician within the Urgent Care / Occupational Medicine service line works in a cross-functional capacity with both clinical and non-clinical responsibilities facilitating the patient's flow into the Network and performs diversified duties for patients and practice administrator as assigned.
Job Duties And Responsibilities
Completes the registration process by obtaining, verifying, and updating patient information (demographic, financial, and guarantor)
Confirms / verifies insurance benefits, obtains signature of patient or family member for consent to treatment and financial responsibility following the Health Insurance Portability and Accountability Act (HIPAA) rules and regulations and collects co-payments and / or any other applicable payments at point of service
Enters information into EMR systems (Epic and Systoc) including order entry and charge entry processes
Schedules patients for advanced care with specialty or primary care providers, diagnostic testing, clinical services, occupational medicine physical examinations, and Workers Compensation claims
Accompanies patient to the exam room and collects patient information, past medical history, medication review, and overall health screening
Obtains vital signs, prepares patient and room, set up instruments and equipment needed to complete the visit
Completes orders and referrals; relays instructions, provides health education and plan of care to patient / family
Screens and monitors acuity of patients within the waiting area and prioritizes patients based on acuity and type of service
Informs care team of patients in distress and acts as a first responder in emergent situations
Travels throughout the Network as well as to other SLUHN contracted employers for onsite Reasonable Suspicion Drug and Alcohol Testing (Fit for Duty)
Performs drug and alcohol testing following chain of custody protocols and approved standards for urine, saliva, hair, breath, blood sample collection
Maintains competencies in techniques to obtain specimens via nasopharyngeal, nasal, oropharynx, capillary, wound, urine, etc. to perform point of care testing according to protocol and maintains and cleans rooms and equipment according to protocol and manufacture guidelines
Complies with equipment maintenance, completes logs and calibrations according to protocols
Other duties as assigned.
Physical And Sensory Requirements
Sit up to 2 hours per day; 1 hour at a time. Stand for up to 8 hours per day; 6 hours at a time. Walk up to 6 hours per day; 10 minutes at a time. Consistently lift, carry, and push objects up to 10 lb. Transport patients weighing up to 250 lb. via wheelchair, bed, and / or stretcher. Frequently stoop and bend and reach above shoulder level. Must be able to perceive attributes of an object through touch. Must be able to hear as it relates to normal conversation and high / low frequencies. Must be able to see as it relates to general, near, far, color, and peripheral vision.
Education
High school diploma or equivalent is required. Ability to read, write, speak, and understand English required Successful completion of Medical Assistant program or equivalent hospital program (LPN / EMT / PCT, etc.) or minimum 1 year of experience as a Medical Assistant preferred.
Training And Experience
Possess a good driving record and maintain a valid PA or NJ Driver's License with basic knowledge of the Lehigh Valley and the surrounding area required. Basic computer skills and knowledge of medical terminology, examination, diagnostic, and treatment room responsibilities required. Successful completion of SLUHN Urgent Care Tech Training Checklist Licensure, Certifications, and Clearances required : Cardiopulmonary Resuscitation (CPR) within 30 days of employment Certified Professional Collector within 6 months of employment Spirometry Certification within 1 year of employment Occupational Hearing Conservation Certification within 1 year of employment Act 33 with renewal Act 34 with renewal Act 73 FBI Clearance with renewal
Compensation Pay Range
$17.55 - $26.33 St. Luke's University Health Network is required to provide a reasonable estimate of the salary range for this job in certain states and cities within the United States. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate's relevant skills, experience, and education. We will meet minimum wage or minimum of the pay range (whichever is higher) based on state requirements.
Benefit offerings : St. Lukes offers comprehensive health, dental, vision, short term and long term disability, life insurance, generous PTO, sick leave and professional development opportunities.
Urgent Care • Belvidere, NJ, United States