General Manager

Vandelay Hospitality Group General Manager

About Vandelay Hospitality Group

For over a decade, Vandelay Hospitality Group has built a legacy of iconic dining experiences, growing our portfolio across brands and markets nationwide. Guided by a shared vision, our team creates timeless spaces that embody the best of American hospitality – where quality, authenticity and a sense of place unite to leave a lasting impression.

About the Opportunity

As a General Manager with Vandelay Hospitality Group, you'll be more than a leader – you'll be the core of our guest experiences. In this dynamic role, you'll shape and inspire a talented team, creating an inviting and memorable environment where guests and team members alike can thrive. Your responsibilities will include guiding daily operations, leading hiring and training efforts and upholding the highest standards in food safety and service quality. This position offers the opportunity to make a meaningful impact on each guest's experience and to grow within an organization that values your dedication and passion.

Core Responsibilities

• Create memorable dining experiences by exceeding guest expectations and showing a genuine love for the art of hospitality
• Embody Vandelay Hospitality Group's standards of excellence with a high-energy, service-oriented attitude and inspire your team to do the same
• Respond to guest concerns, both written and verbal with the ability to creatively solve problems and develop robust solutions
• Develop, communicate and achieve forecasts and realistic budgets, financial goals and objectives
• Conduct employee orientations to communicate VHG company culture, restaurant specific knowledge and maintain accurate training records
• Recruit, retain, train and develop a team that is enthusiastically dedicated to delivering the highest level of hospitality to our guests
• Develop initiatives to build sales, profitability and guest check average by driving sound community involvement programs
• Ensure the profitability of restaurant operations by operating within cost of goods and labor productivity guidelines while providing quality food and exceptional service
• Ability to explain and articulate monthly P&L fluctuations and action plans during monthly meetings
• Control other direct operating expenses such as utilities, smallware, etc., to minimize expense without adversely affecting operations and guest experience
• Purchase within established guidelines and oversee correct invoicing, storage and sealing of all products to always ensure quality and freshness
• Manage team's work safety by being alert and taking action regarding safety hazards
• Ensure all restaurant paperwork is completed accurately and on a timely basis including but not limited to : daily reports, payroll, purchase orders and all employment related forms and documentation
• Ensure established standards for food safety, sanitation and quality are maintained
• Ensure all food and products are consistently prepared and served according to company recipes, portioning, cooking and Vandelay Hospitality Group's serving standards
• Responsible for the physical and esthetic maintenance of the restaurant both inside and outside the restaurant
• Ensure adherence to all local, state and federal laws and regulations
• Action focused based on guest reviews and feedback
• Adhere to disciplinary actions for the team within Vandelay Hospitality Group's set standards and protocols
• Attend and participate in General Manager meetings as scheduled
• Lead weekly manager meetings to communicate informational updates and build a cohesive management through proactive communication

Requirements

Perks

Physical Requirements

Vandelay Hospitality Group provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other federal / state protected category.