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Sonic Drive-In Assistant Manager

Sonic Drive-In Assistant Manager

SonicWebster, TX, US
30+ days ago
Job type
  • Full-time
Job description

Assistant Manager

As a SONIC Drive-In Assistant Manager, you are responsible for assisting the General Manager in managing the daily operations of the restaurant to provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at the SONIC Drive-In. Responsibilities include :

  • Manages, trains, monitors and coaches Crew / Team members, Carhops and Skating Carhops
  • Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
  • Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices
  • Performs restaurant opening and / or closing duties
  • Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels
  • Monitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within cost control procedures
  • Completes and maintains all drive-in restaurant employment related records and payroll records
  • Reinforces a customer service mentality and ensures all employees are focused on always serving the customer
  • Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints
  • Interview and hire restaurant crew and management team members to achieve proper staffing levels
  • Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and / or sales trends
  • Develop and implement a marketing plan

Additional Assistant General Manager Requirements :

  • High school diploma or equivalent required. Advanced studies in business, restaurant management or related fields are preferred
  • Minimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts with or without supervision
  • Required to work a minimum 5 day workweek with 4 closing shifts (or 4 day workweek guaranteed) including irregular hours, nights, weekends and holidays
  • Knowledge of recruiting, interviewing and selection practices
  • Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations
  • Leadership and supervisory practices and skills; effective verbal and written communication skills
  • Basic accounting and computer skills
  • Ability to follow directions and work with autonomy once given directions, ability to multi-task and successfully solve problems
  • Problem solving, decision-making and conflict-resolution skills
  • Willingness to abide by the appearance, uniform and hygiene standards at SONIC

    • Job Type : Full-time

    Experience : Restaurant 1 year (Preferred)

    License : ServSafe (Preferred)

    Benefits offered : Paid time off Health insurance Dental insurance Vision insurance Retirement benefits Employee discounts

    Pay Frequency : Bi-weekly

    What You'll Need :

  • Excellent leadership and communication skills
  • High standards for self and the team
  • Positive attitude, especially during rushes or stressful situations
  • Resiliency trying different approaches to solve a problem; working to get better every day
  • Eagerness to learn and grow professionally and personally
  • Ability to prioritize and complete tasks accordingly
  • Effective communication skills; basic math and reading skills
  • Willingness to work irregular hours, including nights, weekends, and / or holidays

    • The Fine Print : As required by applicable law, SONIC Drive-In franchise organizations will make reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job.

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