Legal Print Specialist

Customer Service & AdministrationRead & respond to emails to confirm receipt and provide information on services with professionalism and accuracyEducate customers about printing options and guide them through the scheduling processCommunicate timelines, job statuses, and scheduling updates to external and internal customersProduction SupportUpdate production calendar to include scheduling jobs and updating statusesCollaborate with the production team to ensure efficient printing, binding, and delivery processesLearn and execute print set up for legal briefsQualificationsAttention to detail, accuracy, and ability to manage multiple priorities requiredInitiative and ability to follow instructions to work with minimal oversight once trainedDesire for continuous learningProven ability to work in a fast-paced, deadline-driven environment with a sense of urgencyStrong organizational, problem-solving, and time-management skillsReliable, punctual, and able to work both independently and collaborativelyFlexibility to adapt to shifting priorities and tasksHigh school diploma or equivalent (Associates or Bachelors degree preferred)Proficiency in Microsoft Office Suite; experience with Adobe Suite a plusStrong written and verbal communication skills with excellent phone etiquetteCustomer-focused with the ability to build and maintain relationshipsQuality & WorkflowMonitor and comply with company quality control standardsSupport continuous improvement by helping update and refine company proceduresBenefits : We offer a comprehensive benefits package including seven paid holidays, two floating holidays, paid sick leave, and paid vacation time. The company covers 100% of employee premiums for medical, dental, and vision insurance. We also provide a generous retirement plan. Pay range : $20$24 / hr, with the potential for higher compensation for candidates with legal or printing experience. This is a non-exempt position and is eligible for overtime.

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