AI Solutions Architect Lead

About AirOps

AirOps helps brands get found and stay found in the AI era. As the first end-to-end content engineering platform, we give marketing teams the systems to win visibility across traditional and AI search with one durable advantage : quality.

Thousands of marketers use AirOps to see how their brand shows up across the new discovery landscape, prioritize the highest-impact opportunities, and create accurate, on-brand content that earns citations from AI platforms and trust from humans. We are building the platform and profession that will equip a million marketers to lead the next chapter of marketing, where creativity and intelligent systems work together and quality becomes the strategy that lasts.

AirOps is backed by Greylock, Unusual Ventures, Wing VC, Founder Collective, XFund, Village Global, Alt Capital, and more than a dozen top marketing leaders, with hubs in San Francisco, New York, and Montevideo.

Key Responsibilities

• Build AI growth workflows using AirOps for strategic enterprise customers while establishing scalable best practices and templates that can be leveraged across the team
• Recruit, hire, onboard, and coach a team of AI Solutions Architects, evolving our services delivery playbook and resourcing model
• Own customer success metrics and expansion revenue targets across your team's accounts; analyze trends and report insights to the Executive team
• Partner with Growth, Marketing, Sales, and Product teams to influence roadmap and build strategic workflows aligned to customer needs and market opportunities
• Drive executive relationships with key accounts through QBRs, architectural reviews, and strategic planning on complex implementations

Experience

Our Guiding Principles

Benefits