AI Solutions Architect Lead

About AirOps

Today thousands of leading brands and agencies use AirOps to win the battle for attention with content that both humans and agents love.

We're building the platform and profession that will empower a million marketers to become modern leaders - not spectators - as AI reshapes how brands reach their audiences.

We're backed by awesome investors, including Unusual Ventures, Wing VC, Founder Collective, XFund, Village Global, and Alt Capital, and we're building a world-class team with in-person hubs in San Francisco, New York, and Montevideo, Uruguay.

Key Responsibilities

• Build AI growth workflows using AirOps for strategic enterprise customers while establishing scalable best practices and templates that can be leveraged across the team
• Recruit, hire, onboard, and coach a team of AI Solutions Architects, evolving our services delivery playbook and resourcing model
• Own customer success metrics and expansion revenue targets across your team's accounts; analyze trends and report insights to the Executive team
• Partner with Growth, Marketing, Sales, and Product teams to influence roadmap and build strategic workflows aligned to customer needs and market opportunities
• Drive executive relationships with key accounts through QBRs, architectural reviews, and strategic planning on complex implementations

Experience

Our Guiding Principles

Benefits