Delivery Account Manager

Delivery Account Manager

PRIDE Industries is a fast-paced company with a mission : To Create Jobs for People with Disabilities while providing high quality, value-added solutions to our nationwide customers. We are currently recruiting to fill the following position :

Under general supervision, the Delivery Account Manager performs a variety of customer service, administrative, and account management duties in support of customers including : order processing, customer relations, strategy, and sales support functions. Employees in this job class will be responsible for replenishing product in customer facilities and vending machines in accordance with a pre-designated schedule and / or customer requests, and managing win / win relationships with customers through timely research and response to customer inquiries, order status and resolving production, shipping and scheduling issues. Additional responsibilities include fulfilling orders and managing product inventory levels, including loading and transportation of products from warehouse to customer sites and troubleshooting minor issues affecting vending machines when applicable. This position requires the ability to effectively communicate and provide sales support with third party customers at different levels of leadership, work independently, safely operate assigned vehicles, navigate to various locations, and maintain inventory accuracy.

Typical Duties :

• Load and unload product into assigned vehicle in a safe, efficient, and organized manner, while maintaining a clean company vehicle.
• Responsible for understanding PRIDE's capabilities and recognizing customer needs while aligning both to grow customer relationships.
• Record and adjust inventory levels using customer software and minimizing exposure to excess and obsolete inventory.
• Track and compile data and documents, provide follow-up, and obtains necessary information and documents from external sources.
• Safely and efficiently operate a delivery vehicle to transport customer products to designated locations.
• Follow established routes and schedules by delivering products to customer sites in a safe, timely and professional manner.
• Troubleshoot minor vending machine technical issues using guides to diagnose and fix issues.
• Prepare and process outbound orders physically and systematically for delivery.
• Performs other duties and special projects as assigned.

Minimum Qualifications :

Education Requirements :

Physical Requirements :

Work Environment :

At PRIDE, we make a difference in the lives of many, one job at a time.

PRIDE Industries is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We embrace the unique differences of our employees because that is what drives innovation and the success of our business. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations.