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Call Center Supervisor

Call Center Supervisor

Monster jobsPittsburgh, PA, US
1 day ago
Job type
  • Full-time
Job description

Automated Health Systems, a dynamic healthcare company, is hiring motivated and experienced staff for positions in the Pittsburgh, PA area .

Benefits :

  • Health / dental / vision insurance / 401 (k)
  • Employee Wellness Program
  • Comprehensive and ongoing paid training
  • Strong company culture with career growth opportunities

As the Call Center Supervisor, you will support and lead a state-wide customer service and contact center which will assist with questions about Maryland Medicaid and related programs. Team-oriented, professional candidates must possess knowledge of health care, managed care, eligibility and low-income populations. Qualifications for this position include :

  • Minimum three years’ experience in a direct call center supervisory position with demonstrated skills in coaching and staff development required.
  • Minimum of two years’ experience with call center operations required.
  • Strong PC proficiency (i.e., Microsoft Excel) required.
  • Associate degree preferred and / or equivalent job-related experience / training.
  • Bilingual language skills (i.e., Spanish) a plus.
  • AHS is an Equal Opportunity Employer. Please visit our website for more information : www.automated-health.com / careers

    “The Enlightened Choice in Health Service Management”

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    Call Center Supervisor • Pittsburgh, PA, US

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