Business Operations Associate - sales and sales ops focused, EST time zone hours

Job Description

Job Description

We’re Dimension . We’re doing trash differently. We’re a diverse group, who are united by a shared set of values and goals. We’re committed to performing well as individuals and in teams for the betterment of our company.

Dimension is a sustainability technology company in San Francisco. We provide nation-wide B2B waste management services to America’s best companies, including Instacart, Amazon, Weee!, Sares Regis, Ashley Homestore, Restoration Hardware, Sunnova, Kiewit, and many more, and we have served many public sector customers such as DEA, DOJ, OES, and various state and local governments across the United States. Dimension is backed by notable institutions including Altair Capital, Primavera Capital,   Lightspeed Ventures, Moderne Ventures, and 500 Startups.

Dimension is looking for an early-career business operations associate join our team in San Francisco, CA. This position is intended to be a training program to be "the jack of all trades" that deeply understands our business model, with a focus of sales and customer success responsibilities. The best candidate is someone that wants to win deals as a salesperson but also understand that for a logistics company like Dimension, a major part of customer experience is about implementing orders.

From our past experience, any successful sales, customer success, or operations hires in this company needed to learn the same skills and complicated knowledge in waste streams, and in "how to make a market" between customers and providers. Instead of hiring a seasoned sales person, customer success manager or operations manager, we plan to train a young early-career professional such skills.

As Business Operations Associate you will :

• TLDR for this role : this is intended to be a training role for to learn all the aspects of the business. We are looking for an individual that can remember and establish deep relationships with both the customers and providers of our business, and understand how to make a market to match supply and demand.
• Daily work will include the following bullet points :
• Price quote orders big and small, and understand what would are market-competitive providers / facilities.
• Source and onboard new providers for underserved markets / waste streams.
• Understand and improve our software, including our AI models.

Required Skills & Experience

Compensation + Perks

I want to learn more!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.