Clinic Manager for Outpatient Mental Health Clinic Estero FL

Clinic Manager Job Description Estero, Florida

As a Clinic Manager at Ellie Mental Health's locally owned and operated clinic in Estero, Florida, you'll share our vision for improving and expanding access to quality mental health care and thrive in an environment driven by our core values of authenticity, humor, compassion, creativity, acceptance, and determination.

The Clinic Manager is a mid-tier administrative role responsible for supporting the Clinic Director in the oversight of performance and operations of the clinic. This position supports the Owner, Clinic Director, and clinic staff; assists with staffing needs; provides resource support and administrative oversight, while maintaining an active case load of clients.

Tasks & Responsibilities

• Facilitate in building a creative positive work culture that aligns with Ellie values.
• Meet regularly with new staff for 1 : 1 mentorship, documentation review, training.
• Collaborate with Clinic Director and Owner to plan and implement staff team building / culture-building initiatives (Celebrations, anniversaries, community involvement, etc).
• Meet 1 : 1 with assigned licensed and unlicensed clinicians to review productivity, caseload, and clinical documentation.
• Participate in clinic manager / leadership meetings as scheduled.
• Maintain billable hours expectations (20 billed sessions per week, 23 scheduled sessions), or a combination of 20 client hours and supervision hours as needed for clinic supervision needs. The minimum client expectation will remain at 15 (i.e. 15 clients +5 supervisees = 20 combined hours).
• Triage clinic staff's administrative questions and concerns by connecting them to appropriate tools and resources.
• Troubleshoot issues within Valant (our EHR), ADP, Teams, Outlook, and billing.
• Monitor clinic capacity and track office space.
• Partner with clinic director to support administrative changes as needed.
• Partner with owner to support the hiring process; this includes clinical interviews, onboarding, new hire training, and offboarding processes.
• Coordinate office supply orders for clinic (ordering and monitoring).
• Manage referrals from Psychology Today, Faxes, DNS and / or other sources for your assigned clinic location and assist with scheduling clients.
• Collaborate with clinic director to maintain organizational policies and procedures.
• Support clinic staff development to ensure accurate use of Valant.
• Additional duties as assigned.

Required Skills / Abilities

Compensation : $64,086.00 - $70,000.00 per year.

Seeking Creative & Collaborative Humans

Don't meet EVERY requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. Ellie Mental Health is devoted to purposefully building an inclusive and diverse workplace where all of our humans can be their authentic selves! If you're excited about the chance to be a change-maker with us, but your past experience doesn't perfectly align with every single qualification of the job description, we encourage you to apply anyways. Our mental health jobs need dedicated individuals from every background who are willing to care for others. And who knows, you might just be the perfect candidate for another role!

Employee Experience

We take care of our people. It's that simple. From investing in their financial future, to providing wages that shatter the ceiling in our industry to reasonable caseload expectations we ensure that our people are happy. Happy employees do better work and provide better client care! No matter what it is that you do in your mental health career at Ellie, our clients depend on us cultivating an environment where our employees can thrive so that they can thrive too!

Jobs in mental health are tough jobs with a high risk of emotional fatigue and burnout. At Ellie, we use all of our core values of humor, creativity, authenticity, acceptance, determination, and compassion not just out in our communities, but we turn them inwards too! Our employees have clear growth paths for advancing their careers.

We have created a culture that reminds us that our employees are our leaders!

Company Structure

Ellie is a socially responsible for-profit business, which allows us to be flexible and responsive to our community's needs. Many mental health and wellness-focused companies are non-profits or government agencies, which rely on the general public, grants, or large donors for funding. This model often results in little creativity and lower compensation for employees, promoting a work culture that just makes people feel "blah."

Feeling blah doesn't help employees stay motivated, engaged, or even in their jobs for a very long time! So we created a new model : one that puts flexibility, innovative decision-making, creativity, and our people first, while remaining a socially conscious and responsible for-profit business focused on changing how we treat mental health.

In short, we're just people helping people. Wanna join the herd?