Data Management Analyst

Data Management Analyst
Data Solutions & Services - Data Operating Model
About the Role
We are seeking a detail-oriented Data Management Analyst to support initiatives within the Data Solutions and Services Data Operating Model group. This role functionally reports to the Data Quality Issue Management Lead and plays a key role in overseeing data quality issue management, governance operations, and workflow tool support within a highly regulated environment.
The ideal candidate is analytical, highly organized, and comfortable working under tight deadlines while partnering with business, data, and technology stakeholders.
Key Responsibilities

• Review auto-generated and self-identified data quality issues submitted by lines of business, including:
  • Understanding problem statements and root causes
  • Performing data sanity checks
  • Assessing downstream impact and risk
• Coordinate and lead discussions with subject matter experts (SMEs) to evaluate and remediate high-severity data issues
• Provide governance and oversight of data quality issues within issue management workflow tools, ensuring accuracy and completeness
• Partner with business and technology stakeholders to drive timely remediation of data issues
• Perform operational activities to ensure data governance metrics and reporting are current and accurate
• Review and validate change requests submitted by lines of business, ensuring content accuracy and completeness
• Perform due diligence data sanity checks on workflow tool submissions
• Prepare PowerPoint materials for data governance forums and working groups
• Document meeting minutes, action items, and assigned ownership
• Assist with gathering, defining, and documenting business requirements for workflow tool enhancements
• Support User Acceptance Testing (UAT) for issue management and data governance tools
• Maintain team documentation across SharePoint, shared drives, and Confluence
• Deliver user training on data issue management processes and workflow tools
• Support ad-hoc initiatives and projects as required
• Effectively manage competing priorities in a deadline-driven environment

Required Skills & Qualifications

• Strong accountability and ability to manage multiple tasks simultaneously
• Excellent written and verbal communication skills, with the ability to engage diverse audiences
• Strong organizational, business analysis, and data analysis skills
• Ability to work effectively in culturally diverse environments
• Proficiency in Microsoft Office tools (Excel, PowerPoint, Word, SharePoint, Visio)
• Bachelor's degree required
• Academic training or background in accounting, statistics, data engineering, data science, or computer science preferred

Preferred Experience & Technical Skills

• Knowledge of data governance concepts, including:
  • Critical Data Elements (CDEs)
  • Physical Data Elements (PDEs)
  • Data quality rules and dimensions
• Experience collaborating with SMEs to develop and implement data quality controls
• Strong analytical and problem-solving skills
• Experience creating data profiles to evaluate data quality requirements
• Basic SQL querying experience
• Issue and incident management experience
• Experience working in a highly regulated environment
• Exposure to AI tools or data automation concepts
• Hands-on experience with tools such as:
  • Collibra
  • IDQ/CDQ tools
  • ServiceNow
  • Jira
  • Confluence
  • SharePoint
  • Data issue management and remediation workflow tools
• Experience with BI or reporting tools (e.g., Power BI or similar)
• Banking or financial services experience preferred

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