Sales Contract & Closing Manager

Job Description

Job Description

With a 40+ year commitment to delivering breakthrough customer experiences, seizing initiatives, achieving results, and continuous learning, our award-winning company, Park Square Homes, has an opportunity for a talented Sales Contract and Closing Manager to join our team. Known for our entrepreneurial spirit, we have a strong culture rooted in trust, integrity, open communication, and respect, and we make it a point to use good judgment, fairness, and common sense to meet our challenges. Attracting top talent who can thrive in a fast-paced, family-oriented, efficient, and team-focused environment contributes to our success.

The Sales Contract & Closing Manager is responsible for overseeing the complete lifecycle of homebuyer contracts and closings, ensuring accuracy, compliance, and a seamless customer experience. This role manages the preparation, review, and processing of all sales contracts, as well as coordinating with mortgage lenders, title companies, brokers, and internal departments to execute timely and efficient closings. The Sales Contract & Closing Manager serves as a key liaison between customers and stakeholders while providing leadership to the contracts and closings team, ensuring company standards, policies, and monthly business goals are consistently met.

Key Responsibilities

Contract Management

• Oversee all aspects of sales contract administration including entry, compliance, accuracy, and timely processing.
• Manage contract approvals, option verifications, pricing validations, and release of contracts to permitting in accordance with business plans.
• Ensure proper disbursement of paperwork to internal departments and external partners (brokers, lenders, title companies).
• Oversee formal customer contact regarding contract compliance issues, ensuring all documentation and correspondence meet company standards.
• Manage contract cancellations, broker payment administration, advanced commission requests, and earnest money deposits.
• Supervise change orders, ensuring proper documentation, scanning, and distribution within company systems.
• Maintain up-to-date reporting on sales activity, including homes available, sold, or released by community.

Closing Management

Customer Experience & Compliance

Leadership & Reporting

Required Qualifications

Skills

Physical Requirements