Sr. Program Manager, Shipping

Job Description

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the role and the team :

At eBay, we believe great products don’t just happen—they’re built with passion, collaboration, and a drive to make things better.   That’s where the Planning, Program and Operational Excellence team comes in. Our mission is to improve how we build and launch products that Buyers and Sellers around the world love.  We are dedicated to optimizing every stage of the product development lifecycle—streamlining processes, accelerating delivery, and empowering cross-functional teams to focus on outcomes and magical customer experiences.   If you’re excited about shaping the way great products come to life and improving experiences for millions of customers, we’d love for you to join us!

As a Sr. Technical Program Manager you will oversee the product portfolio for one or more major initiatives or domains, ensuring strategic alignment between the product roadmap, business goals, and execution timelines.  You’ll be responsible for driving visibility, accountability, and impact across a portfolio of projects, enabling faster execution, better planning, and stronger cross-functional alignment.  This role is both strategic and hands-on, balancing the need to see across the organization while helping unblock teams at the ground level

Shipping at eBay is a highly technical and critical part of the buyer and seller experience. As a Senior Technical Program Manager in this space, your work directly impacts how items move around the world—quickly, reliably, and affordably.

You’ll collaborate closely with engineers, product managers, and cross-functional partners to plan and deliver shipping infrastructure, APIs, and features that support launch of product roadmap. From improving delivery speed to optimizing costs, you’ll help scale complex logistics systems and ensure a smooth experience for users globally.

This role goes beyond execution excellence—you’ll be at the center of being a strategic thought partner driving alignment, identifying risks early, and delivering real impact in one of the most customer-facing parts of our platform.

What you will accomplish :

Own and manage a portfolio of strategic Shipping related programs, ensuring alignment with company priorities, product roadmaps, and business outcomes.

Lead and support a team  of Technical Program Managers (TPMs) responsible for program execution, providing guidance, support, and escalation paths to drive successful delivery.

Oversee portfolio-level reporting, providing strategic insights and recommendations to senior leadership for resource allocation and prioritization decisions

Drive execution planning cycles, partnering with cross-functional leaders to scope, sequence, and resource initiatives.

Facilitate prioritization and alignment discussions across engineering, product, design, and business teams to resolve trade-offs and build shared commitment.

Ensure comprehensive program oversight, leveraging analytical tools and data to monitor advancement, identify potential impediments, and generate polished updates and correspondence suitable for executive review

Maintain visibility into program health, using tools and data to track progress, surface risks, and deliver executive-ready updates and communications.

Continuously improve execution processes, optimizing workflows, cadences, and tooling  to increase team velocity, efficiency, and transparency.

Promote program management excellence, mentoring TPMs, standardizing best practices, and fostering a culture of ownership and continuous improvement.

What you will bring :

10+ years of technical program management experience, with 4+ years managing TPMs or leading complex cross-functional portfolios.

Strong understanding of software development, platform infrastructure, and product lifecycle models.

Demonstrated success driving complex initiatives across large, distributed teams.

Strong expertise in capacity planning, resource estimation, and strategic execution frameworks.

Experienced in detailed technical analyses, including dependencies, design, and operations, and skilled in communicating with engineering and product team

Able to dive deeply into technical details (e.g., key dependencies, design choices, operability, etc.) and drive constructive discussions with engineers and product managers..

Capability to provide executive-level insights and drive data-driven decision-making for complex portfolios; can communicate and influence at multiple levels—from engineers to C-suite.

Experience in driving organizational change related to project management practices and tools; direct experience with planning and tracking tools (e.g., JIRA, Airtable, Confluence).

Skilled at surfacing trade-offs, navigating ambiguity, and aligning multiple stakeholders.

Passion for creating clarity, improving ways of working, and delivering real customer impact.

The base pay range for this position is expected in the range below :

$108,400 - $186,400

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and / or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department / team performance, and market factors.

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eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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