Manager, Cyber and Technology E&O Claims

Overview

What part will you play? If youre looking for a place where you can make a meaningful difference, youve found it. The work at Markel gives people the confidence to move forward and seize opportunities, and youll find your fit amongst our global community of optimists and problem-solvers. Were always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! This position will be responsible for managing a team of claims examiners possessing varied experience levels. This position will oversee the resolution of cyber, technology errors & omissions, and privacy liability claims with low to high complexity and provide direction, coaching, and training. This position will report to the Director or Senior Director of claims and be responsible for conveying the organizations objectives and priorities to staff and measure progress towards stated goals.

Responsibilities

• Direct and monitor assignments of new loss activity
• Review and approve correspondence and reports
• Review and approve reserves and settlements in excess of claims examiners authority
• Investigate and analyze coverage under primary and excess cyber and technology errors & omissions policies; make coverage determinations; draft routine and complex coverage correspondence; effectively communicate coverage positions to policyholders and other partners; manage claims involving coverage litigation
• Support distribution of cyber incident response services
• Investigate, negotiate and settle complex primary and excess policy cyber, technology errors & omissions, and privacy liability claims
• Make recommendations concerning reserve changes to Director or senior management
• Participate in review and discussion of large loss activity with interested collaborators (Underwriting, Product Line Leadership, Actuarial, Executive Management)
• Ensure that team adheres to Fair Claims Practices regulations and internal Claims Quality Performance Objectives
• Assess and evaluate individual claims examiner and team performance, provide feedback and develop training needs
• Prepare and distribute reports by collecting and summarizing information
• Communicate with underwriting as needed to manage claims and to alert of any significant developments
• Foster and encourage strong relationships with internal team members
• Promote and enhance strong relationships with customers and channel partners
• Participate in special projects as requested
• Travel to other claim offices, mediations, trials, and conferences as required and when appropriate

Education

Certification

Work Experience

Skillsets

Who we are

Markel Group (NYSE MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

Were all about people | We win together | We strive for better

We enjoy the everyday | We think further

Whats in it for you

In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.

Are you ready to play your part?

Choose Apply Now to fill out our short application, so that we can find out more about you.

Salary : The base salary range for the Claims Manager position is $100k - $140k / year with 35% bonus potential.

US Work Authorization

US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Pay information

The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. The salary for the position is $96,200 - $134,090 with a 25% bonus potential.

Caution : Employment scams

Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Therefore, for your safety, please note that :

Please report any job employment scams related to Markel to rarecruiting@

Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race, color, sex, religion, creed, national origin or place of birth, ancestry, age, disability, affectional or sexual orientation, gender expression or identity, genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; etc. This listing retains the full EEO language as provided in the original.

If you require any accommodation through the application process, please send an e-mail to the rarecruiting@

Agency note : No agencies please.

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