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Customer Service Representative
Customer Service RepresentativeLUKE SHANAHAN INSURANCE AGENCY INC Farmers Insurance • Camas, WA, US
Customer Service Representative

Customer Service Representative

LUKE SHANAHAN INSURANCE AGENCY INC Farmers Insurance • Camas, WA, US
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Our office is quickly growing and we need someone who we can train to fit in our office puzzle! The position offered is full time. Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in.

No prior experience is necessaryApply for the position today by completing the form and completing the assessment.


Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Flexible Schedule

Health Insurance

Dental Insurance

Vision Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities


Responsibilities



  • Handle all incoming claim calls from customers and follow-up.
  • Complete Evidence of Insurance requests.
  • Document each customer contact in eAgent.
  • Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
  • Answer incoming phone calls on the first ring.
  • Return all phone messages promptly.

Requirement



  • Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
  • Proficiency to multi-task, follow-thru and follow-up.
  • Excellent Communication/interpersonal skills.
  • Professional phone etiquette.
  • Great Customer Service Skills.
  • A Property & Casualty insurance license is required.
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Customer Service Representative • Camas, WA, US

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