Customer Recall Agent

A company is looking for a Proactive Customer Recall Agent (Remote - Michigan).

Key Responsibilities

Make outbound calls and emails to inform vehicle owners about safety recalls

Coordinate appointments between customers and dealerships for vehicle repairs

Provide excellent customer service and assist with team projects

Required Qualifications

One or more years of customer service experience

High school diploma or equivalent

Ability to work Monday to Friday, 9 a.m. - 9 p.m. Eastern time

Must be a Michigan resident with high-speed internet access

Ability to maintain a distraction-free work environment