The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff “for fit” makes significant contributions to Howard University’s overall mission.
At Howard University, we prioritize well-being and professional growth.
Here is what we offer :
- Health & Wellness : Comprehensive medical, dental, and vision insurance, plus mental health support
- Work-Life Balance : PTO, paid holidays, flexible work arrangements
- Financial Wellness : Competitive salary, 403(b) with company match
- Professional Development : Ongoing training, tuition reimbursement, and career advancement paths
- Additional Perks : Wellness programs, commuter benefits, and a vibrant company culture
Join Howard University and thrive with us!
https : / / hr.howard.edu / benefits-wellness
JOB PURPOSE :
This position involves performing various tasks, including but not limited to, consistent follow-up on student concerns, student wellness, and student communication. This position manages student requests for extenuating circumstances, conducts housing, wellness, and hospital visits, and contacts families on an as-needed basis related to student wellness and concerns. The incumbent typically works with a high degree of independence and uses initiative to conduct regular assignments following established policies and procedures. Additionally, the incumbent will provide advocacy services to students impacted by interpersonal violence. This position reports to the Director of Student Services within the Student Affairs Division.
SUPERVISORY AUTHORITY :
None.
NATURE AND SCOPE :
Internal contacts generally include administrators, faculty, students, and staff. External contacts include vendors, consultants, visitors, and the general public.
PRINCIPAL ACCOUNTABILITIES :
Address student requests and follow up or advocate for them with professors. for supportRespond to student requests and investigate the integrity of each request by requesting and reviewing documentation, and follow up with the appropriate actions to assist the studentConduct regular in-person visits with students or conduct classroom visits to monitor student progressWork with students and professors to put plans in place for student successListen to students, evaluate, and investigate the integrity of the concern(s), and adjust to improve student outcomesRecord students' progress and interactions, including charting, home visits, hospital visits, family communication, and professor communicationFollow up with closed cases to ensure student successVisit students who are hospitalized at Howard University HospitalConduct wellness checks in residence hallsServe as a consultant related to health, wellness, and safety topics of interpersonal violence prevention. This function includes sexual assault and harassment, dating / domestic violence, and stalking. Programming will involve students, faculty, and staff. Programming should be evidence-informed and campus-specific to prevent violence.Implement public-health oriented, evidence-informed interventions and programming to promote a campus community environment that seeks to decrease and eliminate interpersonal violence.Provide advocacy services and interventions for students impacted by interpersonal violence and inform the Director of Student Services of standard updates and necessary policy and procedural adjustments that enhance the objectives of student welfare.Refer students to the correct Howard University offices, including but not limited to Counseling Services, Department Chairs, and Financial Aid.Perform other related duties as assigned.CORE COMPETENCIES :
Compassionate and able to relate to different students with various needsStrong verbal and written communication skills to explain extreme situations to family members and professorsCritical thinking and problem solving to determine the course of action for each student after assessing student concernsFlexibility to change plans if the student is not getting appropriate resultsOrganization skills to manage several different cases at onceExperience working in confidential and sensitive settings and circumstances, including supporting survivors of violenceKnowledge of state, jurisdictional, and federal laws, policies, and regulations associated with interpersonal and sexual violence and support for individuals impacted (Title IX, FERPA, VAWA, etc.)Computer literacy to maintain and manage case records in MaxientMINIMUM REQUIREMENTS :
Bachelor’s degree in social work or related field from an accredited college / university2 - 4 years of experience providing student supportKnowledge of standard office administrative practices and proceduresExcellent communication, writing, organization, and planning skillsProficient computer skills and in-depth knowledge of relevant softwareInformation gathering and monitoring skillsAttention to detail, meets deadlinesStrong interpersonal skills to work with students in crisisSound judgment, problem analysis, problem solving, and decision-making skillsInitiative, confidentiality, team member, and adaptabilityCompliance Salary Range Disclosure
$47,000 - $52,000