Infiniti Brand Ambassador

Job Description

Job Description

Brand Ambassador / Experience Guide

About Us

Mills Automotive Group : Committed to Delivering a  Tailored & Exceptional  Automotive Experience!

At Mills Automotive Group, we’re a family-owned company that takes great pride in our position as one of the leading dealership groups in the United States. With a constantly expanding portfolio of over 35 dealerships and a diverse range of brands under the Mills Auto umbrella, we’re well-equipped to cater to consumer’s automotive needs. What truly distinguishes us is our unwavering commitment to our clientele. Our experienced sales and service team possesses years of industry expertise – all dedicated to satisfying the consumer's automotive needs.

Join Our Ever-Expanding Team

As we redefine the car-buying experience, we're looking for individuals who share our core values of character, integrity, teamwork, work ethic, and performance. When you join Mills Auto Group, you become part of a passionate and dedicated team working towards a common goal : delivering a tailored, exceptional automotive experience for all our customers.

Whether you're interested in sales, service, or any other role within our organization, your contribution matters. We are committed to hiring the best and brightest people who are enthusiastic, positive, share a growth mindset, and have the desire to create exceptional customer experiences. We value diversity, offer a supportive work environment, and provide opportunities for personal and professional growth. At Mills Auto Group, you're not just an employee; you're a valued member of our family.

So, come be a part of our exciting journey as we speed towards the future. Join Mills Auto Group and help us continue to redefine the car-buying experience for our valued customers. Your dedication to our core values will make all the difference as we achieve new heights together.

About The Role

For the  Brand Ambassador / Experience   role, we are seeking a confident, passionate, and tech-savvy sales consultant with experience in luxury automotive or related luxury field to join our dynamic team. The ideal candidate will have 2-3 years of experience in luxury automotive sales or a related luxury industry, with a proven ability to engage with clients and deliver distinguished, memorable experiences. You will play a pivotal role in representing the Infiniti brand, ensuring the highest standards of customer service and satisfaction are delivered. Diverse candidates are encouraged to apply!

What You Will Do – Essential Responsibilities

• Engage with clients to understand their needs and preferences, providing personalized and memorable customer experiences.
• Be the vehicle expert. Demonstrate an in-depth knowledge of Infiniti vehicles and non-brand vehicles (pre-owned cars), including features and benefits.
• Conduct test drives and product demonstrations, showcasing Infiniti’s commitment to luxury, innovation, and sustainability.
• Deliver exceptional customer service, responding promptly to client inquiries and providing comprehensive after-sales support.
• Foster long-term relationships with clients, ensuring their continued satisfaction and loyalty to the Infiniti brand.
• Achieve and exceed sales targets through effective client engagement and negotiation skills.
• Provide clients with detailed information on pricing, financing options, and after-sales services.
• Handle negotiations with confidence and professionalism, ensuring client satisfaction and loyalty.
• Work collaboratively with team members to ensure a cohesive and supportive sales environment.
• Participate in team meetings and contribute to the continuous improvement of sales strategies and processes.

We Invite You To Apply – Key Qualifications & Requirements :

What We Offer

Benefits

2 medical plan options

Compensation

At Mills Auto Group, we don’t just welcome diversity - we celebrate it! Mills Auto Group is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.

If this role interests you, we invite you to submit your resume today!