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Lead, Medical Assistant
Lead, Medical AssistantThe Center for Orthopedic and Research E • Sun City, AZ, US
Lead, Medical Assistant

Lead, Medical Assistant

The Center for Orthopedic and Research E • Sun City, AZ, US
2 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

ESSENTIAL FUNCTIONS

  • Autoclave and process instruments, ensuring daily biologics and sterilization logs are completed accurately.
  • Maintain autoclave equipment, documenting weekly and monthly maintenance per regulatory standards.
  • Mentor and guide Medical Assistants to ensure competencies are completed and maintained annually.
  • Collaborate with leadership and providers to ensure procedure schedules are optimized, time slots are filled appropriately, and cases are condensed for efficiency.
  • Coordinate complex procedures ensuring all resources and staff are prepared.
  • Ensure procedure center runs smoothly by proactively managing workflow, staffing, and patient throughput.
  • Step in to assist with daily tasks and patient care during staff callouts or PTO to maintain coverage.
  • Address patient or provider concerns / complaints professionally, escalating to leadership when appropriate.
  • Participate in leadership and quality meetings related to clinical operations.

EDUCATION

  • High School Diploma or equivalent preferred.
  • Completion of a Medical Assistant and / or LPN program required.
  • Certification or Registration as a Medical Assistant (CMA, RMA, or equivalent) preferred.
  • EXPERIENCE

  • Minimum 3–5 years of experience as a Medical Assistant or LPN, preferably in a procedure setting.
  • Prior leadership, mentorship, or scheduling coordination experience preferred
  • REQUIREMENTS

  • BLS certified through American Heart Association or AHA affiliated program.
  • Knowledge of autoclave operations, sterile processing, and infection prevention practices.
  • Ability to work collaboratively with providers and staff to optimize schedules and maintain patient safety.
  • Flexibility to assist across multiple roles and responsibilities as needed.
  • Strong documentation and organizational skills.
  • KNOWLEDGE

  • Sterile technique and autoclave maintenance.
  • Scheduling workflows for procedural environments.
  • Knowledge of front office workflow.
  • Equipment and implant coordination.
  • Regulatory requirements).
  • SKILLS

  • Professionalism when interacting with providers, co-workers, patients, family members and the public.
  • Strong organizational and time-management skills.
  • Effective communication and problem-solving skills.
  • Proficiency in medical record documentation and scheduling systems.
  • Leadership and mentorship skills with ability to coach peers.
  • ABILITIES

  • Ability to project a pleasant and professional image as a CORE employee, both at work and on social media.
  • Ability to adapt quickly in a fast-paced, procedural setting.
  • Ability to resolve patient / provider concerns in a professional and empathetic manner.
  • Ability to step into direct patient care or support roles as needed.
  • Ability to prioritize multiple responsibilities and maintain attention to detail
  • Ability to demonstrate compassion when dealing with patient and family members.
  • ENVIRONMENTAL WORKING CONDITIONS

  • Clinical procedure center environment with exposure to biohazardous materials, surgical instruments, and sterilization equipment.
  • Fast-paced and patient-focused setting.
  • Occasional travel between centers may be required.
  • PHYSICAL / MENTAL DEMANDS

  • Ability to stand for extended periods during clinical operations.
  • Ability to lift, push, and move instruments, supply boxes, and equipment (up to 50 lbs).
  • Ability to maintain composure and focus under pressure in urgent or emergent situations.
  • Ability to handle patient interactions with professionalism, empathy, and discretion
  • ORGANIZATIONAL REQUIREMENTS

  • HOPCo Mission, Vision and Values must be acknowledged and adhered to
  • This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

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    Lead Medical Assistant • Sun City, AZ, US

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