Vendor Relations Manager

Description

The Vendor Relations Manager will be a partner to operations to implement, monitor, analyze, and manage all vendor-related projects including, but not limited to our vendor verification system (VIVE).   This position will be the liaison between our brand and all vendors who work with FirstService Residential and our clients.  This position will work closely with all vendors, community management, accounting, and training on all vendor registration and compliance.   The candidate must have strong client service skills, be detailed and strong financially, along with having excellent time management and organizational skills.

Position Responsibilities

• Set-up and maintain vendor database for all East markets
• Become a contact for vendors on registration and compliance with VIVE
• Influence and support community management to ensure a positive experience and compliance for VIVE
• Assist community management with sourcing new and better vendors for key service areas
• Create a preferred vendor database and assist with vendor support of company functions
• Administer the VIVE Program including managing the database, assisting with setting up new vendors, training managers, tracking activity, providing reporting, and assisting with compliance.  Lead the rollout of current vendors to VIVE.
• Ensure all vendors performing work for our associations are registered with VIVE
• Ensure all vendors meet compliance and regulatory requirements
• Build and manage a set of Standard Operating Procedures for the vendor management system
• Prepare reports on vendor management system by collecting, analyzing, and summarizing information and trends
• Assisting with other vendor-related opportunities including referring vendors to event sponsorship opportunities

Operating Skills, Knowledge & Abilities

Education / Training :

High School diploma or equivalency required. Associates or Bachelors Degree in related field preferred.

Experience / Knowledge / Abilities :

3+ years purchasing experience, vendor relations, or project management.

Computer literacy : Advanced knowledge of Microsoft platforms, software, excel, and other internet applications

Physical demands include ability to lift up to 50lbs; Standing, sitting, walking and occasional climbing.  The associate is required to work at a personal computer for extended periods of time as well as talking on the phone for extended periods of time. Ability to detect auditory and / or visual emergency alarms.  On-call 24 / 7.  Regular and predictable attendance required. Ability to work extended / flexible hours and weekends based on project requirement. Driving when necessary.  Ability to respond to emergencies on a timely manner.

Vision Requirements :

Hearing Requirements :

Reasoning Development :

Speaking Requirements :

Driving Requirements : Driving as required using own transportation. Valid driver’s license and automobile liability insurance required.

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

DISCLAIMER :   This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.