Administrative Office Assistant

Overview

The Office Administrative Assistant provides vital support to our organization's daily operations. As the first line of contact for phone calls and donation processing, this role ensures excellent customer service and accurate record-keeping. Working closely with multiple departments in a small team environment, the Administrative Assistant performs a variety of administrative tasks to support the smooth functioning of the ministry. This position is a primary point of contact with members and donors, and ensures the timely, accurate processing of all financial transactions from membership, donations, and orders.

Working Conditions

This position requires on-site work for 25 hours per week.

Location : Phoenixville, PA

Salary : $50,000 - $60,000 per year

Key Responsibilities

• Serve as the first point of contact for incoming phone calls; respond to member services and general inquiries or route to appropriate staff
• Provide courteous and timely communication to donors, customers, and ministry partners
• Maintain and update email templates and response protocols as needed
• Accurately process incoming donations (online, mail, credit card and phone) in the donor database
• Support data integrity by maintaining accurate records

Administrative Support

Qualifications

Preferred Qualifications

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