Universal Banker (Multi-site) Bilingual / Non-Bilingual - Canandaigua & Geneva

Description

Hours : 40

Schedule :

Monday - Saturday with a day off during the week for working Saturday. Branch hours are Monday & Thursday 9 : 00 a.m. – 5 : 00 p.m., Tuesday & Wednesday 9 : 00 a.m. – 4 : 00 p.m., Friday 9 : 00 a.m. – 6 : 00 p.m., and Saturday 9 : 00 a.m. – 1 : 30 p.m. Must be flexible to meet current and future business needs.

Location :

Candidate for this role must be willing to travel between both the Canandaigua and Geneva branches.

Comprehensive Benefits :

ESL offers a competitive benefits package which focuses on providing a work life balance for all employees. Our benefits include robust options such as our wellness program, family assistance plan, 401k with match, paid volunteer time and Learning & Development training among many others.

Pay and Incentive Plan :

$22.02 per hour + 10% premium for bilingual positions.

In addition to competitive pay and benefits, we offer an annual performance-based incentive that rewards eligible employees for their contributions to our success.

Join us to be part of a team that values you and invests in your growth!

Purpose of Position :

This position is responsible to effectively and efficiently process customer transactions in a branch environment, and provide appropriate recommendations to customers who may need guidance in identifying the right financial solutions for their financial needs in order to build long-term mutually beneficial relationships, achievement of business objectives, and increased awareness of ESL’s self-service and digital service offerings.

Accountabilities :

ESL is currently seeking a Universal Banker to work in both our Canandaigua and Geneva offices to provide excellent customer service through identifying member needs and completing transactions, while building relationships, achieving sales goals and creating a positive experience. In this position you will learn a variety of banking functions by conducting both Teller and Relationship Banker responsibilities.

As a Universal Banker at ESL you will :

Create a positive face to face member experience

Build long lasting relationships with members

Work in either a Teller or Relationship Banker position depending on the branch needs

Assist members with processing financial transactions including payments, deposits and withdrawals in a timely manner

Help members recognize and obtain the most appropriate solutions for their financial needs

Educate and Refer a variety of products and services to members

Assist members with accounts, loans and maintenance

Learn about the banking and finance industry

Gain exposure to career opportunities at ESL

Qualifications :

One year in sales / service in the financial services or comparable industry required

High School diploma or High School equivalency diploma required

Bilingual English / Spanish speaking proficiency preferred

Strong, communication, problem solving and decision making abilities

Prior Sales Experience preferred

A high degree of flexibility to support branch needs

Proficient in building customer and peer relationships

Proficient in PC applications

Understanding of banking products and services preferred

Notary preferred; if not obtain within 12 months of filling role

Must complete submission of application to the NMLS within the first week of employment and subsequently be successfully registered as a Mortgage Loan Originator through ESL

Demonstrates alignment with ESL’s Core Values, mission, vision, and Purpose to help our community thrive and prosper

Why work at ESL?

ESL is one of the largest and most successful federal credit unions in the country. We are locally owned and known for valuing people and sharing our success with our employees. We are proud to hire great people with a variety of perspectives and cultural backgrounds who represent the Rochester area.

We’re committed to diversity, equity, and inclusion. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010.

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Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights () notice from the Department of Labor.