About Us
At Biz Voice Boost, we specialize in providing tailored communication solutions that help businesses connect with their customers more effectively. From call center support to lead generation and client retention strategies, our team is passionate about delivering outstanding customer experiences.
Position Overview
We are seeking a motivated and reliable Customer Service Representative to join our Houston team. In this role, you will be the first point of contact for customers, assisting them with inquiries, resolving issues, and ensuring a positive experience with our services.
Schedule : Full-time, Monday to Friday
Location : On-site position in Houston, TX
Pay Range : $18.50 - $27.00 per hour
Responsibilities :
Answer incoming calls and respond to customer inquiries in a professional manner
Provide accurate information regarding services, products, and company policies
Handle customer concerns, complaints, and issues with empathy and efficiency
Collaborate with team members and supervisors to improve service quality
REQUISITOS MÍNIMOS
Qualifications :
High school diploma or equivalent; some college is a plus
Strong verbal and written communication skills
Ability to multitask, stay organized, and remain calm under pressure
Basic computer literacy and comfort using CRM or ticketing software
A positive attitude and commitment to excellent customer service
What We Offer :
Health, dental, and vision insurance options
Paid training and ongoing professional development
Opportunities for career advancement within the company
Customer Service Rep • Houston, Estados Unidos