Automotive Inventory Manager

Job Description

Job Description

Description :

Groove Toyota is a customer-focused dealership committed to excellence in service and operations. We are seeking a driven, detail-oriented leader to manage both inventory and customer relations.

Position Overview :

The Inventory Manager is responsible for leading the Customer Relations team, managing dealership lot operations, and ensuring smooth coordination between departments to deliver on customer commitments. This role requires strong leadership, organization, and communication skills, with a focus on customer satisfaction.

Pay is based on experience and qualifications : Up to $70,000 per year

Key Responsibilities :

• Oversee the Customer Relations team and ensure high levels of customer satisfaction.
• Manage and track dealership We Owes to ensure timely completion.
• Coordinate with sales, service, and parts departments to fulfill outstanding customer promises (keys, accessories, repairs, etc.).
• Maintain accurate records of We Owes and follow up with customers as needed.
• Supervise lot organization, including vehicle keys, labeling, and inventory accuracy.
• Support the sales team with inventory needs and customer delivery preparation.
• Handle escalated customer concerns with professionalism and problem-solving.
• Assist with dealership reporting and internal communication related to inventory and customer commitments.
• Work closely with sales, service, and management teams to coordinate inventory flow.
• Perform other duties as assigned to support dealership operations.

Requirements :