Veterinary Receptionist

Description

At Emergency Veterinary Clinic of Niceville , we’re redefining what emergency and specialty veterinary care feels like. We believe in breaking the mold of impersonal, high-stress medicine — and instead, creating a warm, collaborative, and empowering environment where both people and pets are cared for with genuine compassion.

We are seeking a Full-Time Veterinary Receptionist to join our fast-paced, compassionate team. As the first point of contact for clients, you’ll play a critical role in ensuring every visit is positive and reassuring — whether it’s an emergency or a follow-up visit.

This position requires strong communication skills, attention to detail, and a passion for helping both people and pets. Prior experience in a veterinary, animal care, or medical office setting is highly valued.

If you’re looking for a role that combines meaningful work with professional growth, this is the place to be.

Some of the responsibilities you will own in this role :

• Greet clients and patients with warmth, empathy, and professionalism.
• Answer phones, triage calls, and schedule appointments accurately and efficiently.
• Obtain and document medical histories, vaccination records, and relevant client information.
• Communicate effectively with veterinarians and technicians regarding patient needs and updates.
• Process invoices, payments, and maintain accurate financial records.
• Assist in filling prescriptions, food requests, and over-the-counter products as instructed by a veterinarian.
• Maintain a clean, organized reception area and uphold confidentiality standards.
• Support hospital operations across departments as needed to ensure smooth daily workflow.

This list is not exhaustive; duties may evolve as the hospital grows and policies update.

Preferred Qualifications

Availability for flexible scheduling , including weekends and some holidays, to support our emergency and specialty services.

Why Join Emergency Veterinary Clinic of Niceville?

At our hospital, you’re not just an employee — you’re part of a team that values compassion, growth, and excellence. We offer a rewarding and supportive workplace designed to help you build a lasting career in veterinary medicine.

We offer :

Competitive Pay : Based on experience, with regular performance reviews and growth potential.

Comprehensive Benefits :

Paid Time Off (PTO) and paid holidays.

Professional Development :

Employee Pet Care Discounts : Generous discounts on services and products for your own pets.

Supportive Culture : A fun, compassionate team that believes in inclusion, teamwork, and celebrating each other’s success.

Flexibility : Enjoy flexible scheduling across shifts and clinics, supporting both emergency and specialty operations in a way that works for you.

If you’re a friendly, motivated individual with a passion for animals and people — and you’re looking for a career where your work truly makes a difference — we’d love to hear from you.

Come grow with us at Emergency Veterinary Clinic of Niceville , where every day is an opportunity to learn, laugh, and save lives — together.

Apply today and become part of our mission to deliver exceptional, compassionate care to pets and their families.

Innovetive Petcare owns and operates veterinary practices across the country. Our clinics benefit from our tools, resources, and a dedicated support team to help veterinary practices prosper and grow. We run a successful business so our veterinarians can focus on providing exceptional patient care. We want our veterinarians and staff to enjoy a better work-life balance, a strong, supportive community, and ongoing training and career development.

At Innovetive Petcare, it all begins with an unparalleled team. From the veterinarians, veterinary technicians, practice managers, and administrative staff at our clinics to the driven support team in our home office, our team is passionate about pet health. We are a culture-first company, working to redefine the veterinary lifestyle to allow professionals to advance through their veterinary medicine careers without burning out. We don’t just talk about it; we live it!

Equal Opportunity Employer Policy

Innovetive Petcare is an Equal Opportunity Employer and a member of E-Verify.  We are proudly committed to recruiting and retaining a diverse and inclusive workforce. We do not discriminate based on age, race, gender, sexual orientation, religion, national origin, disability, or any other non-merit factor. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.