Talent.com
Customer Service Representative

Customer Service Representative

ChubbNJ, US
30+ days ago
Job type
  • Full-time
Job description
  • Phone quoting, issuance of new business, endorsements, and renewal policies of personal lines insurance coverage
  • Provide superior customer service and quality technical content via incoming telephone calls in a fast-paced, automated, high-volume contact center environment
  • Assume ownership and timeliness in handling agent requests in an efficient, accurate and professional manner
  • Demonstrate the ability to analyze information to make appropriate decisions and solve problems, while maintaining a pleasant phone experience for the caller
  • Learn with a high regard for accuracy of basic knowledge of personal lines insurance principals and Chubb products (home, auto, valuable articles / collectibles, flood, etc.)
  • Efficiently navigate multiple systems and applications to research, analyze and resolve agent requests & inquiries
  • Maintain established levels of productivity, service, and quality standards within a fast-paced call center
  • Works collaboratively with team members, and business partners to provide a quality experience for our agents
  • Responsible for cross selling coverage to round out accounts
  • Ability to work 40 hours a week on scheduled shift between the hour 8am-5pm EST; work overtime as needed
  • Complete additional tasks and other projects / duties as assigned
  • Strong decision-making velocity in a fast-paced, high-volume phone contact center environment
  • Outstanding, effective, and service focused communication skills, both verbal and written
  • Proficient in computer skills, multi-application navigation and multi-tasking
  • Experience in a high-volume contact center with a strong focus on superior service is a plus!
  • Demonstrate professionalism, accountability and taking personal pride in the handling of new business quotes, policy change requests and inquiries from our valued agency partners
  • Track record of success in managing competing demands, and problem solving while on the phone with customers
  • Property and Casualty insurance experience a plus
  • Chubb’s ideal team member is someone with an ongoing desire for professional and personal development and is someone who learns with a high regard for accuracy and best-in-class service
  • Minimum of high school diploma or equivalent; college degree or currently pursuing is a plus!
  • Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

    At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

    Create a job alert for this search

    Customer Service Representative • NJ, US

    Related jobs
    • Promoted
    Customer Service Representative - 50k-60k / Year - Work From Home

    Customer Service Representative - 50k-60k / Year - Work From Home

    Spade Recruiting USAMiddletown, New Jersey
    Remote
    Full-time
    Quick Apply
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Show moreLast updated: 30+ days ago
    • Promoted
    Member Services Representative

    Member Services Representative

    Planet FitnessBarnegat, NJ, US
    Full-time
    Member Services Representative.The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness m...Show moreLast updated: 30+ days ago
    Customer Service Representative

    Customer Service Representative

    The Bank of PrincetonLawrenceville, New Jersey, United States, 08648
    Full-time
    The Bank of Princeton has exciting career opportunities! .Our goal to hire and retain talented cooperative people with engaging personalities and strong work ethics. We believe in recognizing and re...Show moreLast updated: 11 days ago
    Customer Service Representative

    Customer Service Representative

    Mr. RooterFreehold, NJ, US
    Full-time
    If you are looking for a new career where you can get coaching and training for a job that’s in demand, we are looking for you!. Apply today to join the team at Mr.We are looking for the best people...Show moreLast updated: 30+ days ago
    Customer Service Representative (CSR)

    Customer Service Representative (CSR)

    The Bank of PrincetonLakewood Twsp, New Jersey, United States, 08701
    Full-time
    The Bank of Princeton has exciting career opportunities! .Our goal to hire and retain talented cooperative people with engaging personalities and strong work ethics. We believe in recognizing and re...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service

    Customer Service

    LowesNew Gretna, NJ, United States
    Full-time
    Job Title : Customer Service Representative.As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, ...Show moreLast updated: 6 days ago
    Customer Service Representative

    Customer Service Representative

    NSI INDUSTRIESManasquan, NJ, US
    Full-time
    Quick Apply
    Customer Service Representative - HVAC Division Supco For over 75 years, Sealed Unit Parts Co.SUPCO), a subsidiary of NSI Industries, is a leading manufacturer and master distributor of high ...Show moreLast updated: 30+ days ago
    • Promoted
    Take Surveys Get Paid!

    Take Surveys Get Paid!

    Prime InsightsHammonton, NJ, US
    Full-time
    Join thousands of members already earning with top-paying surveys and offers.Get started today and enjoy competitive rewards, fast payouts with no waiting periods, and the flexibility to participat...Show moreLast updated: 6 days ago
    • Promoted
    Territory Sales and Service Representative

    Territory Sales and Service Representative

    Ecolab Inc.Point Pleasant, NJ, US
    Full-time
    Ecolab is hiring and we are excited to turn your next opportunity into a career! We are looking for self-motivated people to join us to grow sales in your territory through managing, servicing, and...Show moreLast updated: 30+ days ago
    Customer Sales Representative (Remote)

    Customer Sales Representative (Remote)

    Agent Alliance Inc.Toms River, NJ, US
    Remote
    Full-time
    Quick Apply
    Our representatives meet virtually with clients who have signed up to receive supplemental benefits that help protect their families beyond what their employer covers. Their role is to consult with ...Show moreLast updated: 30+ days ago
    • Promoted
    Fully Remote Survey Participant

    Fully Remote Survey Participant

    Prime InsightsHammonton, NJ, US
    Remote
    Full-time
    Join thousands of members already earning with top-paying surveys and offers.Get started today and enjoy competitive rewards, fast payouts with no waiting periods, and the flexibility to participat...Show moreLast updated: 6 days ago
    Customer Service Representative

    Customer Service Representative

    Visual Computer Solutions, Inc.Freehold, NJ, US
    Full-time
    Quick Apply
    Visual Computer Solutions (VCS) is a leading provider in the software industry, dedicated to enhancing workforce management through innovative HR solutions. Our mission is to empower organizations b...Show moreLast updated: 30+ days ago
    Counter Sales Representative

    Counter Sales Representative

    FergusonUSA, New Jersey, Brielle
    Full-time
    Ferguson is seeking the right individual to fill an immediate need for a Counter Sales Representative.The PERKS of working for Ferguson : . Benefits (Medical, Dental, Vision, Disability, Life Insuranc...Show moreLast updated: 22 days ago
    Work From Home Customer Service Representative - Part Time

    Work From Home Customer Service Representative - Part Time

    UsaSurveyJobBoardLakewood, New Jersey, United States, 08701
    Remote
    Part-time
    Work From Home Customer Service Representative - Part Time.Earn at Home by Taking Polls - Customer Service Representative - Data Entry Clerk - Work from Home & Part Time. We offer you the opportunit...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative

    Customer Service Representative

    Tomar Industries, Inc.Freehold, New Jersey, United States
    Full-time
    CUSTOMER SERVICE REPRESENTATIVE.We’re looking for an exceptional.Customer Service Representative.The ideal candidate MUST have experience in our industry of distribution of packaging and janitorial...Show moreLast updated: 21 days ago
    Customer Service Representative

    Customer Service Representative

    Amco Services GroupFarmingdale, NJ, USA
    Full-time
    Quick Apply
    Do you love helping people and thrive in a fast-paced environment? At Amco Pest Solutions, Inc.Customer Service Representatives. With us, every day is an opportunity to improve your skills while mak...Show moreLast updated: 30+ days ago
    Customer Service Representative

    Customer Service Representative

    Software Galaxy Systems, LLCPrinceton, New Jersey, United States
    Full-time
    Quick Apply
    Time of arrival : (training starts from 8 : 30am 5 : 00pm) (reg hours after training is 10 : 00am 6 : 30pm).Monday and Friday Work from home / Tue, Wed, and Thurs in office Training hours is 8 : 30am - 5 : ...Show moreLast updated: 30+ days ago
    • Promoted
    Verizon Wireless Sales Representative

    Verizon Wireless Sales Representative

    VerizonBrick, NJ, US
    Full-time
    Retail Sales Representative Verizon Wireless (Uncapped Commission + Growth!).Are you a people person with a passion for technology and sales? Join Wireless Zone, a Verizon Authorized Retailer, and...Show moreLast updated: 30+ days ago