Job Description
Job Description
Summary :
The Director of Facilities provides enterprise-level leadership and direction for the facilities operations of 31 occupational medicine clinics across four states. This position is responsible for developing and executing a proactive facilities strategy that ensures a safe, functional, compliant, and patient-ready clinical environment. The Director will lead all aspects of facility operations including preventative and corrective maintenance, capital project execution, space planning, vendor performance, environmental and safety standards, and cross-functional collaboration with clinical operations, compliance, risk management, and IT.
Key Responsibilities :
Facilities Operations Management
- Oversee the day-to-day maintenance, repair, and operational integrity of all MBI facilities.
- Establish service level expectations and standardized operating procedures for routine and emergency maintenance across all clinics.
- Lead management of Zendesk to ensure timely response, tracking, and resolution of all facility tickets.
Strategic Planning & Capital Projects
Partner with executive leadership to develop a long-term capital improvement strategy that aligns with organizational growth and clinical demand.Manage site evaluations, due diligence, renovation, and buildouts for new and existing clinic locations.Collaborate with project management, construction, and third-party vendors to ensure timely and compliant delivery of facilities projects.Provide data-driven insight on space planning, lease agreements, and capital asset lifecycle planning.Vendor and Budget Oversight
Develop and manage annual facilities operating and capital budgets, including forecasts, justifications, and monthly variance analysis.Lead procurement and contract negotiations for vendors supporting janitorial, HVAC, electrical, plumbing, landscaping, fire protection, security, and other building services.Ensure vendors meet service, performance, and safety requirements through ongoing evaluation and relationship management.Regulatory and Environmental Safety Support
Maintain facility conditions to support compliance with OSHA, ADA, and applicable life safety code requirements.Support Compliance department in readiness efforts by ensuring clinic infrastructure supports regulatory expectations and maintains patient / staff safety.Collaborate in the creation and enforcement of environment-of-care and emergency response plans including utility failure protocols, evacuation procedures, and hazard mitigation.Team Leadership and Performance Management
Lead a multi-state team of facilities staff and regional technicians; responsible for hiring, training, coaching, and performance management.Define clear goals, expectations, and KPIs for all facilities staff and hold the team accountable to high standards of responsiveness, professionalism, and operational excellence.Coordinate closely with Operations leadership to prioritize facility needs and address issues in real time without disruption to patient care.Technology and Process Optimization
Leverage data and reporting tools to identify trends, optimize maintenance schedules, and improve operational performance.Continuously seek opportunities to automate, modernize, and improve service delivery and cost effectiveness.Oversee asset management, including warranty tracking, equipment lifecycle replacement planning, and preventive maintenance schedules.Qualifications : Education
Bachelor’s degree in Facilities Management, Engineering, Construction Management, Healthcare Administration, or a related field required.Master’s degree preferred.Experience
Minimum of 8 years of progressive leadership experience in multi-site facilities management, with at least 3 years in healthcare, ambulatory care, or medical group environments strongly preferred.Demonstrated experience managing large-scale projects and geographically dispersed teams.Strong knowledge of building systems (HVAC, electrical, plumbing), life safety systems, and environmental compliance in healthcare facilities.Skills and Competencies
Strategic thinker with hands-on execution capabilities.Deep understanding of regulatory requirements for clinical environments.Skilled in project management, vendor negotiation, and facilities budgeting.Excellent verbal and written communication skills to interface with cross-functional teams and executive leadership.Strong technical acumen with CMMS and Microsoft Office Suite.Personal Attributes
Proactive, resourceful, and adaptable leader who thrives in a fast-paced, high-growth environment.Committed to operational excellence and continuous improvement.Ability to balance long-term planning with immediate operational demands.Travel
Travel up to 50% to inspect clinic sites, supervise projects, and engage with regional teams.Benefits :
At MBI, our commitment to providing accessible and convenient care to individuals injured at work is a team effort. Every employee and role are essential and valued. Rewarding the dedication and commitment of our employees extends beyond a paycheck. In addition to competitive salaries, we offer to full-time employees :
Group Medical, Dental, and Vision InsuranceLife, Short-Term, and Long-Term Disability Insurance401(K) with company matchGenerous Paid Time OffColleague Referral Bonus ProgramEqual Opportunity Employer
