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Parts Support Associate

Parts Support Associate

Everglades Equipment Group, IncBelle Glade, FL, US
3 days ago
Job type
  • Full-time
Job description

Founded in 1963, Everglades Equipment Group is a family owned and operated full-service John Deere dealership with 19 locations covering central and south Florida. Everglades Equipment Group serves a wide range of customers from some of the largest agricultural producers of sugar, citrus and vegetables to individual farmers, golf courses, nurseries, commercial landscape management companies, and construction businesses, as well as large and small property owners.

We have become one of the largest John Deere dealers in the world by prioritizing customer service and satisfaction above all else.

Responsibilities

Customer Service & Counter

  • Greet and assist customers in person and over the phone with parts inquiries.
  • Accurately identify and source parts using John Deere systems, catalogs, and schematics.
  • Process sales transactions, special orders, returns, and warranty claims.
  • Recommend alternatives or solutions when requested parts are unavailable.

Warehouse & Inventory

  • Pull, stage, and package parts for customers, field delivery, and service work orders.
  • Receive, check in, and stock incoming shipments of parts.
  • Maintain an organized warehouse with clear labeling and stocking systems.
  • Assist with cycle counts and full physical inventory as needed.

    • Administrative & Operations

  • Enter purchase orders and returns into the dealership system.
  • Track backorders and provide updates to customers and staff.
  • Assist in maintaining accurate inventory records and reports.
  • Ensure parts pricing accuracy and compliance with dealership standards.

    • Teamwork & General Support

  • Collaborate with sales and service departments to ensure seamless customer support.
  • Jump in to help at the counter, warehouse, or phone lines during busy times.
  • Adhere to all dealership safety policies and procedures.
  • Perform other duties as assigned to support the parts department.
  • Qualifications
  • Previous experience in a parts, warehouse, or dealership environment preferred.
  • Strong customer service and communication skills.
  • Ability to read and understand parts diagrams, schematics, and catalogs.
  • Basic computer skills; experience with John Deere or dealership systems a plus.
  • Ability to lift up to 50 lbs and work in a fast-paced environment.
  • Team-oriented, flexible, and willing to handle multiple responsibilities.
  • BENEFITS :
  • Free Life Insurance Policy
  • 401(K) Matching
  • Pet Insurance
  • Paid Time Off
  • Paid Holidays / Floating Holidays
  • Dental Insurance
  • Health Insurance
  • Vision Insurance
  • Free ST Disability / LTD
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    Parts Associate • Belle Glade, FL, US

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